Order Management Team Leader - Frankfurt, Deutschland - SharkNinja

Beschreibung

Our purpose is to positively impact people's lives every day in every home around the world We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.

JOB TITLE: Team Lead, Retail Operations

LOCATION: Frankfurt

As a Team Leader, you will be responsible for supporting the team in overseeing the successful delivery of sales orders to meet SharkNinja clients' expectations, provide customer service to our retailers and internal stakeholders as well as perform general administrative tasks. You will be interfacing with freight providers, 3PL providers, and various clients.

The successful candidate will maximise customer service levels, while driving reduction in lead-times and operating costs.

Here are some of the EXCITING things you'll get to do (RESPONSIBILITIES):

The Team Lead will oversee the release of sales orders from various customers to 3PL's, ensuring deliveries to retailers are correctly received and invoiced. The successful candidate will need to work very closely with OM Team, Supply Planning, Inbound, Inventory, Accounts and Sales teams, as well as with 3PL providers and customers.

Duties include:

Recording and Tracking and Reporting on order status

Ensure all order are released on time to 3PL's

Validate inventory availability and allocation

Monitoring and resolving any system discrepancy and errors

Coordinate and monitor supply chain operations

Overseeing successful processing of purchase and sales orders

Communicate with suppliers, retailers, customers

Assist in planning and tracking shipments according to customer requirements

Prepare accurate reports for management

Assist in facilitating the shipping of products from one destination to another

Take steps to avoid delays or quality issues

Overseeing and maintain system accuracy on rework/work orders

Providing cover in management meetings as required

Support OM team with issues

1:1 with team members

Drive continuous improvement

Previous Logistics experience is required, strong attention to details and being a 'team player' are equally important. IT literacy and the willingness to learn are also relevant.

Here are thing you will bring with you

Drive, ambition and enthusiasm to deliver results and progress within the organisation

Ability to work in a fast-paced, deadline driven environment

Resourceful, well organized, highly dependable, efficient and detail oriented with ability to take ownership, drive results, and manage projects to completion

High energy level with ability to multitask and open to changing direction

A willingness to learn and adjust with the ever-changing demands of a fast-moving business environment

Good organizational and coordination abilities and ability to multi-task

Problem-solving skills

Decision making ability

Ability to prioritize

Strong attention to details

Excellent communication and interpersonal skills

Computer literacy: Excel, Outlook, Word, ERP systems

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At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA. YOUR ROLE in leading our SUCCESS DRIVERS & representing our UNIQUE MINDSET

Lead us to be "RARELY SATISFIED"

Make things better each day; "PROGRESS OVER PERFECTION"

Use your knowledge of our consumer, understand that "DETAILS MAKE THE DIFFERENCE"

Deliver something great; "WINNING IS A TEAM SPORT"

Be clear and honest, "COMMUNICATING FOR IMPACT"

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We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, disability, or any other class protected by legislation, and local law. SharkNinja will consider reasonable accommodations consistent with legislation, and local law. If you require a reasonable accommodation to participate in the job application or interview process, please contact SharkNinja People & Culture at