- Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
- Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
- You are a recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
- You are fluent in English, have a work permit and a valid driver's licence (mandatory);
- You like international environments and meeting new cultures;
- You possess a natural talent for connecting with people and have a strong customer service orientation;
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
- You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.
- All internships are compensated, the amount depending on location, country, and region (accommodation is not included);
- Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
- International opportunities and possibility of integration in Indie Campers after the internship.
International Operations Trainee - Frankfurt, Deutschland - Indie Campers
![Indie Campers background](https://contents.bebee.com/companies/de/indie-campers/background-5Fkd7.png)
Beschreibung
THE ROLE
We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in our Depot in Maintal - Frankfurt .
As an International Operations Intern, you'll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step
WHAT WILL YOU WORK ON?
Front-office activities:
Back-office activities:
WHO ARE WE LOOKING FOR?
THE INDIE COMMITMENT
INTERNSHIP OPTIONS
Minimum of 3 months and up to 12 months internship (flexible according to students' availability).