Specialized Sales GCC - Munich, Deutschland - TD SYNNEX

Beschreibung

Job Purpose:

Internal sales specialised within a sub BU allocated to accounts where possible, deep knowledge of portfolio, process and vendor pricing, manages all quotes and closes orders; incentivized based on part of the portfolio

Responsibilities:

• Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
• Generate new business opportunities by planning outbound calls to customers and can have a general conversation around a solution/product area
• Achieve monthly/quarterly Revenue and Margin targets
• Proactively develop relationships with key internal and external contacts
• Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
• Manages customer backorder along specialist knowledge and engages in "intelligent project fishing"
• In AS either manages project end-to-end or hands over to pre sales for technical requirements
• Provide, sell and negotiate product information, pricing, special offers and promotions
• Ensure TD SYNNEX maintains service levels agreements with customers
• Attainment of Key Performance Indicators (KPI's) such as customer engagement
• Sell the benefits of using TD SYNNEX and the Company value proposition
• Develops partner relationship (incl. account planning, cross-selling etc.)
• Identifies project opportunities and engages with BDMs if specific product/ vendor knowledge is required
• Drives sales of specific products/ vendors if specific knowledge is required
• Provides accurate and timely quotations (SMB Managed (AS), SP/ E-Var/ SI segment, Specialists (IBM), entire AS BUs)
• Generate and own a pipeline of deals in TD SYNNEX's CRM system, which is regularly reviewed and updated and ensure active closure of opportunities
• Manage customer backorder expectations and reporting
• Ensure CRM system is well maintained and provides correct customer information

Knowledge Skills and Experience

• 1-2 years of experience
• Numerate with good attention to detail
• Excellent telephone manner
• Priority management and planning skills
• Strive to achieve set targets
• Understands Sales Process
• Effective Communication Skills
• Good relationship building
• Working knowledge of Microsoft Word, Excel, Outlook
• Ideal candidates will have previous experience of IT systems for quotation, order entry, CRM
• A knowledge of product set would be desirable but not essential
• IT industry knowledge would be desirable but not essential

What's In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.