B2B Customer Care - Berlin, Deutschland - Workstation Customer Care

Beschreibung

Our customer is active in the logistics industry, with focus on transport and warehousing. The euro-pallet serves as a central mean of transport. The commercial department is, inter alia, responsible for documenting and managing the inventory of euro-pallets in the various warehouses and with customers.

To expand the existing team, we are looking for you (m/f/d).

What will I be doing:

• Booking of pallets (each driver documents how many pallets he transported to and from a location)
• Sale and rental of pallets
• Complaint processing (damaged pallets, inventory differences)
• Disposition (ensure availability of pallets when and where required)
• communicate with the drivers

What you bring:

• Enjoy working in a commercial environment
• Experience in working with PC applications
• Service orientation
• Can work shifts
• Initial experience in customer support is an advantage but not a prerequisite

Fluent in German or Dutch

Wir freuen uns Sie kennenzulernen