Claudia Chavez

I'm Claudia, a passionate marketer with experience in content creation, social media management, influencer marketing, event support, and customer service. I am also actively educating myself for project management roles and have a great interest in HR. I've been involved in various marketing projects, including influencer marketing campaigns, brand partnerships, content creation across multiple social media channels, and performance marketing.

I am currently seeking my next professional challenge and am very interested in developing my career as a project manager or recruiter, starting with junior positions. I am confident that my previous skills and experiences will bring value to your organization. I am a fast learner and continuously developing more skills for the future.

Social Media Werkstudent (Elephant Gin GmbH, Berlin)

• Social Media Management (KPI Setting, Scheduling, Copywriting)
• Community Management
• Content Creation - planning and strategy on different platforms
• Influencer Marketing (Outreach, Negotiation. Onboarding, and Tracking) and Brand partnership establishment.
• Reporting, and Research(Performance Monitoring)
• Newsletter design (Layout and Visuals)

Front Office Assistant (A&O Hostels, Berlin)

• Guest Management
• Reservation Management
• Compliance Management

Event support / Social Media Intern (Petrus Communications, London- remote)

• Coordination and support for events and logistics
• Community Managemet
• Data analysis and reporting
• Copywriting and Social Media marketing

Customer Experience Analyst (Folio Title LLC, Florida- remote)

• Managing incoming calls and customer service inquiries 
• Achieve monthly goals and maintain client relationships

Education

• M.A. in Digital Marketing
  Business School of Innovation Berlin, Berlin
   
• B.A. in Commercial Engineering
  Universidad del Valle, La Paz, Bolivia

Courses

• Google Digital Marketing & E-commerce Professional Certificate
• IBM IT Project Manager Professional Certificate