Fany Nolasco Abreu

Hello I have almost 15 years in customer service as well as 6 years in the security Field. I also have 5 years in logistics. I am looking for a position that is fast pace and divers. I would love to be able to help people with issues and anything that requires attention to detail.

Department of homeland security
3600 Presidential Blvd
Austin, TX 78719 United States
12/2016 - Present
Salary: 55,000.00 USD Per Year
Hours per week: 40
TSO/LTSO/supervisor
Duties, Accomplishments and Related Skills: 
 As an Supervisory transportation security officer I . Using practical technical 
knowledge and experience, provides guidance and support to develop 
and deploy future security and/or vulnerability assessments to meet 
emerging threats or address security gaps across all surface modes.
 Serves as a subject matter expert on surface regulatory issues and on all 
agency surface transportation rulemaking and/or standards initiatives.
 Plans, coordinates, implements and evaluates highly complex surface 
transportation security programs, policies and operations.
 Directs analysis of highly complex transportation security issues, 
programs, and initiatives that cross organizational boundaries and 
impact the accomplishment of key Department of Homeland Security 
(DHS) and Transportation Security Administration (TSA) strategic 
objectives.
 Serves as a technical expert and authority and prepares a wide range of 
policy statements, studies and position papers that include new and 
innovative approaches in resolving highly complex transportation 
security issues.
 Provides field guidance, oversight and program support to Surface 
Operations senior leadership, Regional Security Directors (RSDs), Federal 
Security Directors (FSDs), Assistant Federal Security Directors-
Inspections (AFSD-Is), and Transportation Security Inspectors – SurfaceServes as a supervisor responsible for directing all aspects of the work of 
subordinate employees including planning, assigning, reviewing, and 
evaluating work and performance, setting priorities, coaching and 
employee development, approving leave and recommending and/or 
approving disciplinary actions.
Supervisor: Breanna Daniales ()
Okay to contact this Supervisor: Yes
Verizon Wireless
3614 SW H K Dodgen Loop STE A
Temple, TX 76504 United States
09/2015 - 12/2017
Salary: 42,000.00 USD Per Year
Hours per week: 40
Experience Specialist 
Duties, Accomplishments and Related Skills: 
Collaborated with customer service team members to give exceptional service 
throughout the entire shopping and purchasing experience. Kept the showroom 
clean and maintained neat, orderly product displays. Kept current on market and 
product trends to effectively answer customer questions. Balanced the needs of 
multiple customers simultaneously in a fast-paced retail environment. Offered 
direction and gave constructive feedback to motivate team members. 
Supervisor: James ()
Okay to contact this Supervisor: Yes
Acceptance Now (Rent A Center)
1321 Huguenot RD
Midlothian, VA 23113 United States
04/2014 - 09/2015
Salary: 45,000.00 USD Per Year
Hours per week: 50
Assist Sales Manager 
Duties, Accomplishments and Related Skills: 
I opened and closed the store, which included counting cash drawers and making 
bank deposits. Also did schedules for my sales team. I took care of customer 
escalations. I also trained and developed the sales team to drive results and give our 
customers a world class experience. 
Supervisor: Kaprisha Jones ()
Okay to contact this Supervisor: Yes

T Mobile
3802 Pacific Ave #103
Tacoma, WA 98418 United States
05/2010 - 03/2013
Salary: 42,000.00 USD Per Year
Hours per week: 40
senior retail sales
Duties, Accomplishments and Related Skills: 
Answered customers' questions and addressed problems and concerns in person 
and via phone.Opened and closed the store, which included counting cash drawers 
and making bank deposits.Helped customers select products that best fit their 
personal needs.Maintained visually appealing and effective displays for the entire 
store.Educated customers on product and service offerings.Kept the showroom 
clean and maintained neat, orderly product displays.Built customer confidence by 
actively listening to their concerns and giving appropriate feedback.Offered 
direction and gave constructive feedback to motivate team members.Built and 
maintained effective relationships with peers and upper management. developed 
and retained retail talent for the company.Processed shipments and maintained 
organized stock
Supervisor: Kathren Santana ()
Okay to contact this Supervisor: Yes
US Army 
fort lewis
Fort Lewis, WA 98433 United States
06/2005 - 07/2007
Salary: 35,000.00 USD Per Year
Hours per week: 45
Automated Logistics Specialist 
Duties, Accomplishments and Related Skills: 
I as a logistics specialist handled all out going and incoming shipments to the 
warehouse that supplied the entire Vilseck,Germany post.As wall as the training my 
soldiers. I reported back to my first sergeant all inventory that came in or out of the 
warehouse.
Supervisor: SSG Wengler ()
Okay to contact this Supervisor: Yes
Education:
FLYCA Kingsley Lake, FL United States
High School or equivalent
GPA: 3.8 of a maximum 4.0
 

FLYCA Kingsley Lake, FL United States
High School Diploma