Goutam Nemalpuri

Atlassian Administrator and Trouble-shooter. Experienced in configuring tools and their integration. Experienced in development for custom Jira functionalities. I aspire to be valuable team player in the success of your prestigious organization by utilizing my expertise of handling new and advanced software to provide IT solutions to the clients.

Build-up Jira offshore team and guidance • We worked in Agile to implement Jira requirement and provide SLA/KPI's services. • Successfully completion of 22 consecutive sprints from last 11 month • Handling three different Jira and one Confluence server and Datacentre instance simultaneously • Implementing ETL tool in PH P language for Jira reporting database. • Migrate JIRA from one server to another server with the help of Configuration manager plug0in. • Generated scripts for effective integration of Jira applications with other tools • Prepared projects, dashboards, reports, and questions for all Jira related services • Conducted analysis and evaluation of existing systems to upgrade latest versions of Jira • Consulting with users and understand the business requirement and provide the best solution in Jira. • Configuration of ELK for monitoring and alerts for Jira and Confluence applications. • Worked on groovy script to automate Jira issues within Confluence and vice-versa • Maintaining Confluence documentation for each ALM tools implementation activity • Script implementations for new customized functionality • Use of Jira REST API's for developing the scenarios. • Developed technical solutions by coordinating with internal project teams and understanding of requirements. • Working as lead for 12 members of team ang guide them for any kind of technical support. • Good hands-on experience on various type of plugins like script runner, Jira suite utility, Jira workflow toolbox, Tempo plugin, Relativity for Jira, Issue matrix, Issue Picker for Jira, Table grid editor etc. • Successfully planned and executed upgrades of Jira, Confluence in line with strict change control guidelines. • I have hands-on knowledge on AWS like AMI creation, EC2 instance, RDS, Auto scaling group etc. • Having Linux Administration Knowledge. • Worked on Jira customization - Issue Schemes, Workflow Schemes, Field Configuration Schemes, and Screen. • Performed a variety of Jira related administrative support requests for internal development team

Master's degree in computing system and Infrastructure ,2016–2020 Birla Institute of Technology & Science, Goa, India