Hassan Zia

Excellent communication skills, best at problem analyzing and solving. Passionate about helping others. Always keen to learn new things.

At Transcosmos, I was working as a RyanAir customer support agent. My main responsibilities were: 

Provided friendly and efficient customer service to airline passengers, handling bookings, resolving issues, and providing accurate information on flights and travel policies.
Developed strong communication and problem-solving skills in a fast-paced and dynamic work environment.

I also worked in ISU Engineering at the University of Debrecen. My main responsibilities were: 

Led and managed a team of student representatives to organize academic and social events, ensuring engagement and satisfaction among the student community. Developed and implemented policies and procedures to improve the quality of education and the overall student experience. Collaborated with faculty members, university administration, and external stakeholders to foster internationalization and cultural diversity.

BSc Civil Engineering from the University of Debrecen, and now pursuing MSc Civil Engineering from Technical University of Munich.