Kim Thanh Ha

With a dynamic career that encompasses international retail management, sales performance, and direct sales engagements, I pride myself on being a results-driven professional dedicated to achieving business goals and fostering enduring customer relationships. My roles across diverse global landscapes, from Michael Kors in Metzingen to Montblanc in Hamburg, have equipped me with a unique skill set, combining hands-on sales techniques with strategic business development. Fluent in Vietnamese, English, and conversant in German, I bring a trilingual and multicultural edge, making me a valuable asset in global business landscapes.

Sales Associate - Teilzeit
Michael Kors Outlet Store - Metzingen
July 2023 - Present

• Achieved sales targets while cultivating lasting customer relationships.
• Addressed customer queries and concerns promptly, ensuring satisfaction.
• Maintained pristine conditions of the selling floor, merchandise displays, and stockroom.

International Retail Management - Sales Performance (Intern)
Montblanc - Hamburg
April to June 2023

• Compiled comprehensive Sales and KPI reports for global outlets through data warehouse systems.
• Fostered collaborations with boutique managers across 12 markets, aligning Sales, KPIs, and HQ strategies.
• Supported the implementation of international retail projects, focusing on operational efficiency.

Junior Sales & Marketing Manager
DYM Medical Center - Vietnam
April 2020 to September 2021

• Designed and executed B2B sales strategies, consistently meeting monthly targets.
• Acted as a liaison between customers and the internal team for smooth service delivery.
• Led sales analysis and strategic planning, with initiatives contributing to 40% of company revenue in Q2/2021.
• Successfully negotiated customer contracts, ensuring favorable terms for the organization.

MSc Global Business Management & Digital Competencies
Reutlingen University - Graduating October 2023

Bachelor of Arts in Business Administration (Specialization in International Business)
Vietnam National University - Graduated September 2019