MENYARA KHAIREDDINE

As a dedicated Computer Science student at the University of Passau, I am currently finalizing my Bachelor’s thesis while also preparing to commence my Master’s studies next semester. I am actively seeking part-time or student employment opportunities during my Master’s program, aiming to contribute meaningfully to your team and enhance my professional expertise.

Active Contact Tunisia | Customer Advisor, Energy Services | Jun 2021 – Sep 2021
- Managed inbound calls for ’Choisir’, a French energy comparison website, advising customers on electricity and gas contracts.
- Guided customers through the process of setting up their utility services, offering personalized recommendations based on their location and consumption habits.

Concentrix Tunisia | Customer Service Representative, Orange | Jun 2020 – Aug 2020
- Provided inbound call support for Orange customers, addressing service malfunctions and assisting with equipment setups.
- Handled inquiries related to internet, television, and subscription services, ensuring customer satisfaction and prompt resolution of technical issues.

University of Passau Passau, Germany | Master’s Thesis Researcher (DAAD Kospie Scholarship Holder) | Mar 2024 – Aug 2024 (expected)
- Awarded the prestigious DAAD Kospie scholarship, a distinction given to outstanding international students.
- Collaborated closely with Klinikum Passau to analyze health outcomes, focusing on improving predictions and interventions for sepsis using AI-driven tools.
 

National Institute of Applied Science and Technology (INSAT) Tunisia | Master of Science in Industrial Computing and Automation  |Sep 2019 – Sep 2024 (expected)
- Pursued a comprehensive education in Computer Science Engineering, with a curriculum delivered entirely in French.
- Gained a solid foundation in analytical thinking and problem-solving, applicable across various industries.