Muhammad Awais

With extensive experience in IT support and troubleshooting, I specialize in diagnosing and resolving hardware, software, and networking issues. My expertise includes installing, configuring, and optimizing IT systems to ensure peak performance. I have successfully led IT projects for educational institutions and businesses, managing installations of computers, printers, AV systems, and networks. My in-depth knowledge of Cisco, TP-Link products allows me to design and implement robust networking solutions, enhancing connectivity and system efficiency.
Additionally, my background in electronics and electrical systems has enabled me to work on diverse technical projects, from circuit testing and PCB assembly to solar energy system installations. My ability to analyze and resolve complex technical problems, coupled with strong customer service skills, ensures seamless IT operations and high client satisfaction.

• Managed IT projects, installing and configuring computers, printers, AV, and networks.
• Resolved hardware/software issues, including Windows and gaming systems.
• Installed CCTV systems and built custom gaming PCs.
• Delivered remote IT support via AnyDesk and TeamViewer.
• Optimized performance through maintenance, upgrades, and network setups.
• Provided tailored IT solutions, exceptional customer service, and seamless connectivity.
• Maintained, troubleshot, and monitored computer systems, laptops, and networks.
• Documented hardware failures, installations, repairs, and replacements.
• Installed and configured operating systems and software applications.
• Diagnosed and resolved hardware, software, and networking issues
• Performed IT support, including component replacements and BIOS repairs.
• Installed, repaired, and calibrated electronic equipment and systems.
• Assembled and tested system components and prototypes per technical guidelines.
• Diagnosed and repaired circuitry malfunctions to ensure functionality.
• Collaborated with engineers on technical tasks and project implementation.
• Installed and commissioned solar PV systems for optimal performance.

• Computer Hardware and Software Course.
• Troubleshooting Common PC Issues for Users Course.
• Computer Components and Peripherals for IT Technicians Course.