Olena Bozhenko

An accomplished  specialist with more than 15 years of experience in business process automation and  implementing client ERP systems; with a keen ability to understand and build complex systems and focusing on delivering customer-centric products and features.

Management and direct involvement in the complete Software development life cycle (SDLC), including:

• Discussions with the customer and goal setting (Planning)
• Requirements analysis, task prioritization
• System design and writing technical specification
• Implementation the software in the production environment
• Testing and integration, writing user-guides
• Support and maintenance 

Having experience in software development as a software engineer and project manager, strong expertise in resolving issues and serving as a liaison between clients and developers, Agile and Waterfall project management practices, having a proven CSM and excellent qualities as a mentor and coach, I am a useful and conscious Scrum Master or/and Project Manager, ready to embrace change, grow and move forward!

Freelancer Software Engineer | Software Development | Project Manager | ERP Functional Consultant | Business  analyst | Business processes automation consultant                                                           July 2014 - Present

1. Successfully completed projects on automating business processes of enterprises and implementing ERP systems at: 
   1. 1 large (more than 300 employees);
   2. 2 medium-sized (more than 70 employees);
   3. 14 small (up to 70 employees) enterprises;
2. Developed relationships between 6 business units (Production, Sales, Logistics, Warehouse, Product Quality, Top Management) to ensure cross-functional collaboration on company projects, objections and obstacles associated with the introduction of a new software product have been eliminated;
3. At a manufacturing enterprise, developed an algorithm and led the implementation of a project to automate production planning, thanks to which:
   1. increased the volume of production by 1.5 times;
   2. overall reduction of equipment downtime by 4 hours per day;
   3. 15% reduction in order release time;
4. Implemented a system for automatically sending messages to employees of the enterprise (5-25 letters per day to an employee, depending on the position and intensity of the working day), which accelerated the process of receiving and exchanging operational information between employees of a perfumery and cosmetics company;
5. Managed the project for optimization of business processes of a trading enterprise by replacing the actions of employees with software, resulting in:
   1. reduction of errors associated with entering information into the database;
   2. reduction of labor costs by 30%;
   3. acceleration of document flow with suppliers and buyers;
6. Together with the client development team and using the Kanban framework, contributed to a 40% increase in sales of a furniture company within 10 weeks after the successful implementation of a project to synchronize the balance of goods in 21 retail stores, an online store, and central and regional stocks.

• Certified Scrum Master (Scrum Alliance) 
• IT School Tel-Ran (Germany), Java Web Development, 2022 - 2023, including completed courses: Project management, Web backend engineering (Java Programming), DevOps Basics, Introduction to Databases, Introduction to Quality Assurance, Introduction to User Interface Design for the Web, Data Structures and Algorithms
• Oles Honchar Dnipro National University (Ukraine), specialty "Economic Cybernetics", Master's qualification, 2002 – 2007