Val Lavrik

To Whom It May Concern:
I would like to be considered for the positions of IT Projects, IT Systems Operations, IT Systems Engineering, IT Systems and Desktops Administration and Support. I feel that I have sufficient qualifications to warrant your serious interest. I am seeking a challenging position that requires a motivated, responsible and a dedicated person and where individual achievements and performances are recognized. I am an accomplished professional with excellent communications, building-relationships, resolving-conflicts, project-management and organizational skills. I am a proven team leader as well as a team player with effective interpersonal skills, and I feel confident that I will be a valuable asset to your company.
My salary requirements are reasonable. My resume is enclosed. I would be pleased to answer any additional questions concerning my background and would welcome the opportunity of in person interview.
If you have any questions, please contact me by telephone, mail or e-mail.

South Carolina Freelancer Services, Greenville, SC
Enterprise Systems & Applications Support
January 2023 to 2024

Primary Responsibilities:
Provide technical project management for client base.
Define project scopes, project objectives, project timelines, and resource management & requirements.
Coordinate teams to ensure successful project execution and delivery.
Support systems, desktops and customer base in distributed environments.
Respond to IT security incidents, and fix compromised systems, and restored the World order.
Provide immediate customer interaction support via help-desk services, call, e-mail and portal requests.
Maintain records of help desk incidents and their resolutions.
Perform help desk incident analysis and recommend improvements.
Escalate unresolved issues to the next tier of support personnel.
Consistent monitoring of events related to networks, systems, desktops, equipment, managed services, power and applications.
Assist customers with onsite installations, troubleshooting and service requests.
Maintain a working level of proficiency with co-location, Cloud and managed service platforms.
Troubleshoot, diagnose, remediate, and resolve technical hardware and software issues.
Maintain technical documentation and service catalog on installation of software, configuration of hardware and problem troubleshooting.
Create and maintain knowledge-based articles for IT products and services.
Respond to SOHO incidents and provide assistance with restoring services.
Perform assessments of the SOHO and advise improvements.

Chico’s FAS, Inc., Fort Myers, FL
Store Systems Engineer / Desktop Systems Support Engineer
September 2014 to December 2022

Architected solutions to support a distributed WAN infrastructure of 1,400+ retail locations and 2 datacenters. Worked closely with vendors and partners.
Managed enterprise web servers and load balancers. Setup Global Server Load Balancing/GTM, Local load balancing/LTM, SSL acceleration, HTTP compression/caching, and DNS.
Championed the effort to modernize point-of-sale configuration management by recommending System Center Configuration Manager, and then designing & implementing a multi-domain installation to manage 5,000+ point-of-sale (POS) terminals and 1000+ servers.
Assessed business desirables and requirements, and implemented and maintained the RSA Security SecureID Identity and Access Management solution, including workflows, systems configuration, technical documentation, optimization, related to access, while working with applications teams to deploy new applications and functionality.  This solution ensures that each individual user has the exact permissions they need to do their jobs in a secure manner and environment.
Performed duties of administrator for Symantec Endpoint Protection. Designed policies, application exceptions, firewall configuration, and scanning to ensure the integrity and security of servers and all point-of-sale systems.
Identified enterprise systems vulnerabilities through penetration testing and scanning. Classified vulnerabilities and assessed the risks. Blocked, patched, remediated, removed components and addressed weaknesses. Monitored various systems for new vulnerabilities and weaknesses, and produced reports per compliance requirements.
Identified opportunities for performance monitoring, tuning and maintaining of IT infrastructure and backend applications to support business objectives, improve performance, and reduce business disruptions.
Identified essential data and developed enterprise backup strategies.  
Implemented a 3-2-1 backup rule to guarantee data integrity and availability.

Oxbow Carbon LLC, West Palm Beach, FL
Senior Enterprise Systems Engineer
June 2013 to September 2014

Performed duties of a technical and an operational lead on the Computer Security Incident Response Team.
Provided SMEs to the IT Security Governance Team and reported directly to the Director of IT Security.
Developed Computer Security Incident Response Policies and Procedures.
Played a key role in developing and deploying security baselines around the service delivery and infrastructures and applications domain services.
Provided 24X7X365 Computer Security Incident Response Services to the company.
Provided a reliable and a trusted single point of contact for reporting computer security incidents worldwide.
Provided the means for reporting incidents and for disseminating important incident-related information.
Performed duties of a Senior Enterprise Systems Engineer on a Service Delivery Team.
Performed project-based duties, that included:
Globe-wide deployment of Okta & Yubico Multi-Factor Authentication (MFA).  This integration enabled users to securely log-in to Okta’s platform with a YubiKey using OTP and FIDO2/WebAuth protocols.
Gobe-wide deployment of Enterprise Forensic Solution & SEIM.
Globe-wide deployment of Palo Alto Enterprise Security Integrity Monitoring.
Globe-wide deployment of Server-role and Application-role Security Compliance Baseline using Group Policy.
Hardening and penetration testing of Enterprise and Web Servers, and Applications.
Deployment of Enterprise Encryption Solution in Asia.
Exchange migration, and deployment of Citrix NetScaler HA Hardware Load Balancers.
Active Directory Operations, OU and Object Standardization.
Lync deployment, including Citrix NetScaler Hardware Load Balancers
BES and Blackberries deployment.
Deployment of Backup and Business Continuity for North and South America.
R&D of systems automation, performance enhancements and design.
Performed operations-based duties in a process-oriented environment, that included:
Performing Systems Engineering and Administration and Support in a Globe-wide HA environment.
Performing Systems Troubleshooting and Remediation.
Performing Discovery and Documentation and Training.
Performing Creation and Maintenances of Runbooks; documenting all aspects of the infrastructure using industry best practices.
Provided Guidance to Level 1 and 2 Service Desk personnel, and to Level 3 Administrators.

G4S Government Solutions, Palm Beach Gardens, FL
Senior Enterprise Systems Engineer
March 2012 to June 2013

Acted as a lead active directory subject matter expert (SME) for an organization spanning multiple subsidiaries.
Designed and installed ADS, components and concepts in a multi-forest multi-domain environment.
Designed and managed multiple Forests and Domains, including configuration of Forest and Domain functional levels, multiple domains and trust relationships, administration of trust relationships.
Designed and managed a Domain Name System (DNS).
Designed and managed Sites and ADS Replication.
Designed and managed Business DR strategy and Directory Services continuity.
Improved the SSO Security and Authentication in an AD DS Forests/Domains.
Implemented a Group Policy Infrastructure across forests and domains.
Managed Enterprise Security and Configuration with Group Policy settings, including software Restriction Policy and AppLocker.
Deployed and managed the ADFS components.
Performed Datacenter consolidation and migration in San Diego, CA to Palm Beach Gardens, FL.
Acted as a project manager and had designed, tested and executed project action plans.
Evaluated and considered business high availability (HA) requirement and desirables and had designed and implemented a staging environment that was based on VMware vSphere, SANs, and that allowed failing over the entire environment, services and application for the duration of the move of the actual physical equipment, that was followed by replication of the deltas and failing back. The staging environment had proved to be so reliable that the business had decided to move it to and use it in the DR facilities as a primary DR system.
Designed, implemented and administered Citrix XenApp, NetScaler appliances that were used for remote access and applications streaming for remote and internal users.
Designed and implemented Aruba Networks DOD compliant WiFi solution.

Health Care District of Palm Beach County, West Palm Beach, FL
Senior Enterprise Systems Engineer
August 2010 to March 2012

Responsibilities included managing IT Systems Operations at the Healthcare District Palm Beach County (HCDPBC).
Served information processing by planning, organizing, and evaluating IT operations and IT staff.
Accomplished IT operations human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Achieved IT operations operational objectives.
Met IT operations financial objectives by forecasting requirements; preparing an annual budget; analyzing variances; initiating corrective actions.
Determined IT operations service requirements by analyzing needs of users/departments; prioritizing modifications to core system applications; resolved organizational conflict; developed and implemented documentation requirements for problem resolution.
Improved quality results by evaluating and upgrading processes; directing changes.
Provided information by collecting, analyzing, and summarizing data and trends in new technologies for storage architecture, capacity, and response time.
Updated job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Accomplished information systems and organization mission by completing related results as needed.
Built and maintained vendor relationships and managed the purchase of hardware and software products.
Managed the purchase of all software, hardware and other IT supplies, and ensured that company assets are maintained responsibly.
Facilitated team meetings effectively and held regular status meetings with the teams.
Kept team well informed of changes within the organization, and effectively communicated relevant IT-related information to superiors.
Delivered engaging, informative, well-organized presentations.
Relayed relevant IT-related information to the business in a timely manner.

LENNAR CORPORATION, Miami, FL
Consultant Acting as Enterprise Messaging and Citrix Engineer
September 2009 to June 2010

Performed duties of an Enterprise Messaging Engineer and had performed administration and support of Lotus Domino domains across 75+ Lotus Domino servers that were operating in a distributed environment.
Performed engineering, administration and support of Blackberry Enterprise Servers (BES) in three BES domains.
Performed engineering, administration and support of Blackberry Smartphones.
Other responsibilities included administration and support of enterprise systems, networks and desktops.
Migrated Enterprise Domino Infrastructure, and Blackberry Enterprise Servers.
Integrated Enterprise Domino Applications with a Corporate portal and the Intranet.
Assed infrastructure and business needs and designed and implemented a Citrix XenApp that supports 80+ offices nation-wide.

CISCo, NY, New York, NY
Senior Enterprise Systems Engineer
September 2007 to September 2009

Acted as lead of MS Systems practice for the New York City area.
Assisted in the planning and implementation of additions, deletions and major modifications to the supporting regional infrastructures.
Evaluated and implemented network security at the regional level.
Oversaw the administration and maintenance of the company's and clientele’s infrastructure, and mentored junior innovators when it was necessary.
Managed and developed upgrades to the company's and clientele’s telephone systems.
Oversaw administration of all telephone changes, including routing for seating assignments.
Managed troubleshooting, systems backup and disaster recovery procedures and archiving; provided escalation-based subject matter expert support when it was requested & necessary.
Interacted with internal and external clients on all levels and assisted and resolved IT-related and Administration-related solutions in a timely manner.
Performed network and systems evaluations, assessments, and penetration testing.
Responded to IT security incidents, and fixed and compromised systems, and restored World order.
Assisted teams with systems and desktop administration and support on Levels 2, 3, 4.

LVI Services Inc., New York, NY
Senior Network and Systems Engineer, Messaging Systems Architect
March 2006 to September 2007

Performed duties of an IT Technical Advisor to the LVI Services Information Technology Committee that included company CEO, CFO, VP of Operations and Chief Technology Officer.
Projects and duties included:
Microsoft Windows Systems Infrastructure(s) design, administration and troubleshooting.
MS ADS Infrastructure design, administration and troubleshooting, including in DR.
Exchange Infrastructure design, administration and troubleshooting, including in DR.
Migrated Exchange 2K to 2K3, with future migration to Exchange 2007 in mind.
Citrix Infrastructure design, administration and troubleshooting, including security hardening.
Managed web servers and load balancers; setup Global Server Load Balancing/GTM, Local load balancing/LTM, SSL acceleration, HTTP compression/caching, and DNS.
BES Infrastructure design, administration and troubleshooting, including Blackberry Devices.
Systems Backup, Imaging, Packaging, Replication and Mail Archiving.
RSA Security design, administration and troubleshooting, including Remote Access.
Microsoft ISA, CISCO PIX and SonicWall design, administration and troubleshooting.
RedHat Linux Enterprise administration and troubleshooting.
Network Core administration and troubleshooting in a LAN, WAN environment, with a Disaster Recovery site, in a 35-satellite offices environment.
Kronos System administration and support - First in the Country wireless biometric clock system that communicates via Verizon Cellular Network.
Gearwatch System administration and support (Heavy machinery and gear GPS tracking).

Epstein, Becker & Green P.C., New York, NY
Sr. Network and Systems Engineer, Security Specialist
February 2004 to March 2006

Designed and deployed a fault tolerant MS Active Directory Services for 800 users in 12 sites.
Designed and deployed a fault tolerant MS Exchange Services for 800 users in 12 sites.
Designed migration plans for the existing infrastructure.
Managed and oversaw a successful migration from Novell Services to Microsoft Services.

Services Employees International Union, Local 32BJ North, New Rochelle, NY
Senior Network & Systems Engineer, Security Administrator
August 1999 to February 2004

Designed and supervised a successful IT site move from Bronx, N.Y. to New Rochelle, N.Y.
Planed, evaluated, acquired, developed, implemented and supported IT solutions per company objectives and budgets for offices in New Rochelle, NY, and Stamford, CT and Hartford, CT.
Diagnosed and resolved network, servers, desktops and application-based problems.
Administered and supported an ADS domain security model over VPN between 3 sites.
Performed vulnerability assessments, and penetration testing.
Deployed computer security best practices, and conducted detailed technical reviews of systems to ensure computer security integration.
Analyzed applications, network and perimeter security needs based on the sensitivity of PHI and HIPPA.
Assisted Developer of Health Benefits Processing System in standardizing and implementing HIPPA.
Assisted Developer of Health Benefits Processing System in administration of the AS/400 system.
Installed, configured and supported IBM Client Access and Rumba Client Access applications.
Migrated NetWare to Windows NT 4.0, and later to Windows 2000 AD.

PROFESSIONAL ACCOMPLISHMENTS:
SANS SEC504: Hacker Techniques, Exploit & Incident Handling (GCIH)
Enterprise Infrastructure Vulnerability Analysis and Remediation
Kali Lunix Penetration Testing and Analysis
RSA Security Identity Management and Secure Access; Yubico YubiKey Authentication
IBM Identity and Access Management Services
ITIL Foundation
VMware Design Expert – Datacenter Virtualization and Administration
Red Hat Linux Enterprise Administrator
Microsoft Active Directory Services: Design and Administration
Microsoft Exchange Services: Design and Administration
Microsoft Windows Server: Failover Cluster Services; Load Balancers
Microsoft Windows File Server Services
Microsoft Windows Web Services; Apache Web Services
Certified Novell Engineer (CNE)
Microsoft Certified Systems Engineer (MCSE)
IT Project Management; IT Operations Management; Tenrox Project Management

EDUCATION:

SANS SEC504: Hacker Techniques, Exploit & Incident Handling (GCIH)
SANS Institute, December, 2013
SEC560: Enterprise Penetration Testing
SANS Institute October, 2013
ITIL Foundation
SkillSoft, Global Knowledge
Online virtual classroom training August, 2013
UNIX Administration & Support; Oracle DBA
SAM CONSULTING January, 2004 – December, 2004
Data Security +, Securing Networks and Applications
SAM CONSULTING March, 2003 – August, 2003
Information Technology Project Management
THE CHUBB INSTITUTE (Night School) January – August 2000
Network Engineering and Data Communications
THE CHUBB INSTITUTE (Night School) January - August 1999
Associate's degree candidate, Computer Science Associate's
John Jay College of Criminal Justice (CUNY) 1995

PERSONAL ACHIEVEMENTS:
Fluent in English, Russian and Ukrainian languages.
Participate in Chess Tournaments.
Achieved a 2nd degree Brown Belt in Judo. Competed nation-wide.
Achieved a Purple Belt in Brazilian Jiu-Jitsu. Competed nation-wide.
Teach Kids MMA anti-bullying programs, and mentor future junior champions.
Won a 1st place at the NAGA World-Cup BJJ Championship.
Won a 1st place at the NAGA Florida Championship.
Won 1st and 2nd places at the MMAC Championship.
Design, build and race BMW S1000RR WSBK-class motorcycles.
Built and raced a first in the USA BMW S1000RR K67 Alpha Racing WSBK-class motorcycle.
Accomplished Powerlifter.