CSM Manager - Deutschland - GHX Europe

Beschreibung

At GHX, our mission is to reduce the cost of doing business in healthcare by enabling better supply chain management.

Through our suite of supply chain software solutions, we make it easier for hospitals, healthcare providers and suppliers to drive cost and inefficiency out of their processes.

We have plans to grow our business further and currently have an exciting opportunity for a Customer Success Manager to join our Customer Success Management team.

This role has a direct impact on the GHX Customer Experience in supporting customers to handle their supply chain.

5 years of experience in a technical international customer service environment within supply chain and order management solutions, with direct customer exposure
Solid knowledge of EDI (flat file and XML) principles and data semantics
Proven track record in building customers relationships (customer intimacy) to support company growth
Ability to interact with different levels of an organization and collaborate with cross-functional teams
A team player who lives our Company values ( Collaborate, Innovate, Inspire, Grow )

In return, GHX as an innovative and global organisation offers an open and team orientated working environment together with an attractive compensation and benefits package.