Dynamics 365 CRM Application Consultant - Stockholm, Sweden, Deutschland - Nigel Frank

Beschreibung

• Collaborate with clients to analyze business processes and requirements for tailored Dynamics 365 CRM solutions.
• Customize and configure Dynamics 365 CRM to meet specific business needs, including entity creation, workflow design, and rule implementation.
• Integrate Dynamics 365 CRM with other systems to ensure seamless data flow across platforms.
• Lead the implementation of Dynamics 365 CRM solutions, overseeing data migration, user training, and system testing.
• Provide end-user training and ongoing support, resolving issues to ensure effective use of Dynamics 365 CRM.
• Design scalable CRM solutions aligned with industry standards, emphasizing efficiency and best practices.
• Utilize automation capabilities in Dynamics 365 CRM to streamline business processes and enhance operational efficiency.
• Develop and customize reports and dashboards to provide insights into sales, marketing, and customer service performance.

• Strong communication skills to effectively engage with clients, project teams, and stakeholders.
• Problem-solving abilities to troubleshoot issues, identify root causes, and implement effective solutions.
• Certification such as

• Familiarity with related technologies like Power Platform (Power Apps, Power Automate, Power BI) is advantageous.

• Join a dynamic team in a critical role to improve customer relationships and achieve organizational goals.
• Opportunity for continuous learning and staying updated on Dynamics 365 CRM and related technologies.