Operations Support Agent - Hamburg
vor 1 Woche
Job summary
We have an exciting opportunity for you to join our team of Operation Support Agents.FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone's day.
Responsibilities
- Ensuring that customers' urgent packages get to the right place, on time
- Answering incoming calls from customers in relation to shipment collection requests and delivery inquiries
- Checking and investigating failed shipments deliveries or collections when needed; prioritising and reallocating any failed deliveries for the next day delivery
Stellenbeschreibung
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