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    Relationship Officer - Salem, Deutschland - Ultrafly Solutions Private Limited

    Ultrafly Solutions Private Limited
    Ultrafly Solutions Private Limited Salem, Deutschland

    vor 2 Wochen

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    Ganztags
    Beschreibung

    Position: Relationship Officer

    Experience: 2 years

    Domain Experience: Specialized in affordable housing finance, collaboration with Direct Selling Agents (DSA) and customer relations

    Responsibilities:

    • Understand and address customer needs effectively
    • Cultivate profitable relationships with key personnel in client companies
    • Resolve customer complaints promptly
    • Identify upselling and cross-selling opportunities for the sales team
    • Promote excellence in sales, supply, and customer service procedures
    • Foster customer retention and contract renewal
    • Proactively build relationships with potential customers
    • Stay informed about competitors

    Requirements And Skills:

    • Previous experience as a Client Relationship Manager
    • Familiarity with customer relationship management (CRM) best practices
    • Background in sales or customer service is desirable
    • Strong problem-solving skills
    • Outstanding communication abilities
    • Ability to nurture positive relationships
    • Effective teamwork and leadership capabilities
    • Customer-focused mentality
    • BSc/BA in Business Administration or related field


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