Vacature Lead Consultant - Deutschland - Adroit People Limited (UK)

Beschreibung

• In-depth understanding of ServiceNow platform capabilities (Min 8+ years of experience)
• 5+ years of experience architecting solutions in the Assurance, Service Management, Order Fulfilment space
• Understanding of ServiceNow capabilities for ITSM, TSM, CSM, OMT, TNI, FSM, GRC, VR, SIR, PPM and integrations
• Preferably certified in at least 2 of the above
• In-depth understanding of system design and integrations
• Exposure to multiple integration methods - REST, SOAP etc. and understanding of ServiceNow's integration capabilities - Integration Hub, Event Management Connectors, Data Streaming, Service Graph Connectors etc.
• Ability to define solutions approach across systems leveraging capabilities of each with very high level requirements
• Ability to clearly define and elaborate tradeoffs between different solution approaches for e.g. federation vs. data synchronization vs. on-demand enrichment
• Good written and verbal communication capabilities to achieve outcomes from different stakeholders - for e.g. management / leadership, project / delivery managers, product owners, end user and operations community, third-party tool SMEs, developers, testers etc.
• Understanding of telecom domain, primarily OSS capabilities like assurance, fault management, service order fulfilment, build and rollout, inventory etc.
• Ability to carve out specific, well-defined use cases from a set of requirements or high-level goals
• Understanding of the surrounding eco-system to ServiceNow - hypervisors, infrastructure automation tools - Ansible, Puppet, Active Directory, Network Domain Controllers, Monitoring and Telemetry systems etc.