- Engage in effective personal communication with customers, colleagues and suppliers
- Maintain effective relationships with clients and proactively support their complex needs
- Ensure all shipments and customs requirements are handled according to company and international regulations
- Calculate, prepare and present quotes for external and internal customers in line with established guidelines and policies
- React flexibly to deviations in shipments and provide customers with suitable and efficient solutions
- Generate sales leads and collaborate with sales on identification and development of potential and existing accounts
- Requires broad training in fields such as business administration, logistics or operations
- Fluent in English and German
- Effective oral and written communication
- Ability to represent a positive and professional image
- Able to prioritize work load and consistently meet deadlines; possess exceptional time management skills and attention to detail
- Strong problem solving, analytical and investigative skills to bring issues to resolution
- Flexibility in working shifts, including some weekends and holidays
- Proficient knowledge of Microsoft Word, Excel, Power Point and Outlook
Customer Service Executive - Munich, Deutschland - World Courier (Deutschland) GmbH
Beschreibung
Cherchez-vous à faire une différence dans la vie d'un patient? Chez AmerisourceBergen, vous trouverez une culture innovante et collaborative, axée sur le patient et soucieuse de faire la différence. En tant qu'organisation nous sommes unis par notre responsabilité d'œuvrer pour des vies plus saines. Joignez-vous à nous et postulez dès aujourd'hui
Ce que vous ferez
Under broad supervision of the Customer Service Manager, you will become an integral part of our team, acting as first point of contact for our customers on an international level. Our Customer Service teams works closely with other offices around the world as well as vendors and governmental agencies to find optimal solutions for our customers complex logistical needs. We offer an exciting and dynamic work place that rewards self initiatives and thinking outside the box. World Courier offers a diverse working environment with short decision paths, flat hierarchies and eye-level communication between all company employees.
Primary Duties and Responsibilities:
À quoi devraient ressembler vos antécédents
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Ce qu'Cencora offre
Nous offrons une rémunération globale concurrentielle. Notre engagement envers nos associés comprend l'offre de programmes d'avantages sociaux complets, diversifiés et conçus pour répondre aux divers besoins de l'ensemble de nos associés.
Grâce à notre présence mondiale et nos diverses unités commerciales, nous avons une approche équilibrée des avantages que nous offrons. De nombreux avantages sociaux sont payés par l'entreprise, tandis que d'autres sont offerts par les cotisations des associés. Les offres d'avantages sociaux spécifiques peuvent varier selon l'emplacement, le poste ou l'unité d'affaires.
Calendrier
Temps PleinAffiliated Companies
Affiliated Companies: World Courier (Deutschland) GmbH