- Represents and promotes company, materials, solutions, service and other business benefits.
- Follows and implements all applicable organisational and local legislation.
- Creates and uses proper market knowledge.
- Communicates competitive information, new products and selling issues to sales team.
- Continuously supports the development of customer orientated solutions.
- Advises customers of product line changes and improvements.
- Manages product & system trials at designated customer facilities.
- Communicates extended product knowledge in vehicle refinish paint technology.
- Assists with equipment installations and modifications/adjustments at customer level.
- Evaluates product complaints and proposes best way to resolve problem.
- Works with laboratory on current technical issues.
- Maintains customer technical service issues on file for follow-up.
- Conducts technical training seminars at customers' facilities and S-W training centers.
- Trains customers on product knowledge and application methods.
- Contributes to the development of adequate training documentation.
- Attends coatings seminars and trade shows pertinent to sales/marketing.
- Maintains and develops expertise in paint shop management
- Following up continual personal progress and improvement.
- Plans his/her work effectively with respect of time and stated targets.
- Formal Education:
- Knowledge & Experience:
- Technical/Skill Requirements:
- Travel Requirements (time spent away from home or other typical office location) : 75%
Technischer Außendienstberater - Mannheim, Deutschland - The Sherwin-Williams Company
Beschreibung
Ihre Aufgaben:
Als Technischer Außendienstberater (m/w/d) helfen Sie uns dabei, unsere Kunden durch Ihr Know-How erfolgreicher zu machen. Dabei erfüllen Sie . folgende Aufgaben:
Required : Master Vehicle Refinish Painter
Preferred : Master Coating Technology, Industrial Foreman Paint
Required : Sales experience, Commercial knowledge, Industry product knowledge, Technical/chemical/process knowledge.
Preferred : Paint Shop Owner, Sales Technical Representative Paint Manufacturing or related Industry
Required: Good computer skills, Strong communication and interpersonal skills, Ability to work with all levels of internal and external contacts, Ability to interface effectively with sales, technical and manufacturing management.
Preferred : Affinity for Teaching