- Lead, mentor, and continuously develop a team of 20 (key) account managers across DACH to effectively manage and grow key accounts
- Develop and implement scalable strategic plans to maximize upselling and cross-selling opportunities within our existing customer base
- Identify and pursue opportunities for geographical expansion within the customer portfolio, strategically targeting new markets for growth.
- Cultivate strong relationships with key stakeholders at client organizations to understand their evolving needs and align our solutions accordingly.
- Collaborate closely with Sales, Product Development, Customer Success and Marketing teams to ensure alignment of (key) account strategies with overall company objectives.
- Analyze market trends, competitor activities, and customer feedback to continually refine and enhance our key account management strategies
- Minimum of 5-8 years of proven leadership experience, in high-performing B2B SaaS organization, ideally with sales and customer success experience
- Comprehensive understanding of enterprise software solutions, ideally in HR, and their applications across industries.
- Strategic thinker proficient in crafting and executing management plans for both ATOSS' tier 1 key accounts and broader tier 2 client base
- Excellent communication skills, adept at building rapport and negotiating with senior-level executives
- Track record of revenue growth through upselling, cross-selling, and expanding the customer base on an international scale
- Analytical mindset, capable of leveraging data for informed decision-making and driving business outcomes
- Strong sense of responsibility and accountability
- Willingness to travel within DACH
- Base salary + variable, uncapped overperformance, company car, company phone, Sales and Consulting Academy
- Onboarding: Newbies Day in Munich, 5-week onboarding with training sessions and workshops, Buddy Program
- Benefits: Participation in company success, employee stock program, Deutschland Ticket Job, Sodexo vouchers, Corporate Benefits
- Company culture: Flexibility through Hybrid Work (Work from Home/Work from EU), 30 days of vacation, Diversity & Inclusion Team, (virtual) events for employees (e.g., Summer Camps), Barista in the headquarters, Volunteer Day
- Career and Development: Career model with Expert & Leadership Track, ATOSS Academy, LinkedIn Learning
- Health Initiatives: Check-ups, health campaigns, Gympass, JobRad (bicycle leasing program), company doctor
- Security & Stability: Listed on the stock market: SDax & TecDax, over 30% EBIT margin, Scale-up, 18 years with record reveue and results, visibility, future product
Director Key Account Management m/w/d SaaS - Munich Metropolitan Area, Deutschland - ATOSS Software AG
Beschreibung
Join ATOSSSOFTWARE AG as the Director of Key Account Management to drive ARR and net revenue retention across our portfolio. Collaborate closely with marketing, sales, customer service and customer success teams to maximize upselling and cross-selling opportunities. Lead multiple teams of (key) account managers in different verticals, manage high-level stakeholders, and execute strategic account plans. You will oversee the transformation process of our existing customer team and Customer Success Teams, actively engaging in the process.
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WHAT WE OFFER:
ATOSS SOFTWARE AG
With our software products, we digitize workforce planning and workforce deployment processes in companies and thus improve the work-life balance for millions of employees worldwide. We enable companies to involve their employees in these processes and better take their wishes into account when organizing working time. In this way, we help companies work more creatively, intelligently and humanely, revolutionizing the interplay between profitability and humanity. Cross-industry, in more than 50 countries, cloud-based. And we are successful. Our share price has grown by more than 1,000% over the last ten years. Become part of this success story