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- Remote and on-site corrective maintenance (Incident Management HW and SW)
- Close cooperation with HelpDesk, IT HW and SW Support, 3rd level support, Veridos internal business lines and manufacturers
- On-site preventive maintenance (HW and SW)
- Creating and updating maintenance procedures
- Software Application support experience
- Electromechanical experience is a must (eGates will be an advantage)
- DB basic Knowledge (PostgreSQL and Oracle preferred)
- IT Infrastructure general knowledge (OS, Linux, Network, PKI)
- Strong problem solving, troubleshooting and root cause analysis skills
- Ability to work independently on complex technical tasks and under pressure
- You are fluent in English and bring good communication skills
- Strong customer oriented
- Any certificate or training for Oracle / Microsoft / Networks will be an advantage
- ITIL Foundations will be an advantage
- Willing to travel (20-30%)
- Benefit from flexible working hours and 30 vacation days per year
- Take advantage of our wide range of training and further education opportunities
- An exciting field of work as well as opportunities and possibilities to work in an international and dynamic environment
- Working on an equal footing with committed and competent colleagues is a matter of course for us
- Likewise, an employer-financed company pension scheme
Service Engineer Verification - Munich, Deutschland - Giesecke+Devrient
Beschreibung
For our Service & Maintenance department, we are looking for a Service Engineer Verification (m/f/d) at the Munich or Berlin location. Your main tasks: Second level support for Verification solutions:
Your profile:
What we offer you: