IT-Supporter (m/f/d) - Lemwerder, Deutschland - GULP – experts united

    GULP – experts united
    GULP – experts united Lemwerder, Deutschland

    vor 1 Monat

    GULP - Experts United background
    TEMP_JOB
    Beschreibung

    Get started as a Service Desk Agent with GULP now Our friendly colleagues at the Lemwerder branch have the right position for you. We are currently looking for a Service Desk Agent on behalf of our business partners in the IT sector . Apply today and start your new job tomorrow We actively embrace diversity, which is why we welcome all applications.

    Here's what we offer

  • Performance-oriented salary package depending on qualifications and professional experience
  • Vacation entitlement of up to 30 days per year
  • Reimbursement of travel expenses
  • Skills development through a variety of e.learnings
  • Access to Gympass - the cost-effective Wellbeing network with online and offline offers
  • Your tasks

  • First point of contact for questions, problems, inquiries and change requests in the IT area
  • Processing technical questions in exchange with users and finding solutions via remote access
  • Working with a ticket system to accept, classify and process faults
  • Working closely with second-level support
  • Documenting and maintaining IT solution approaches and supporting IT projects
  • Your profile

  • Completed vocational training, ideally related to IT
  • Ideally professional experience in IT service desk or IT administration
  • Good knowledge of Microsoft Windows and Office products
  • Basic knowledge in the administration of user accounts and groups (Microsoft Active Directory) is an advantage
  • Very good knowledge of German and good written and spoken English
  • Ability to work in a team and a strong service orientation
  • Structured, independent and solution-oriented way of working