Jobs
>
Brunsbüttel

    FSO Engineer - Brunsbüttel, Deutschland - Dabster

    Dabster
    Dabster Brunsbüttel, Deutschland

    vor 2 Wochen

    Default job background
    Beschreibung
  • Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding /desktop support, printers, PDAs, BlackBerrys, and LAN cable drops
  • Candidate should know B level German language and basic English.
  • to provide IT support services to the business community ensuring that all requirements are met within agreed service targets
  • User friendly.
  • To provide infrastructure administration functions
  • Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities
  • Troubleshooting application issues like Outlook issues (including O), MS Office, MS Teams etc.
  • Familiar with Enterprise IT setup including Network File Shares, Network Printers, AD, SCCM, etc.
  • Troubleshooting End User's network issues. Should be familiar with basic network setup and technologies.
  • Should be familiar with ITSM tool (SASOL is using SNOW).
  • Taking ownership of issues through to resolution on all appropriate requests.
  • Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information.
  • Move equipment associated with escalated help desk incidents and service requests
  • Performing asset inventory activities as needed.
  • Trains and orients staff on use of hardware and software.
  • This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned.
  • Ubique Systems

    Onsite Support Technician

    vor 1 Woche

    Ubique Systems Brunsbüttel, Deutschland

    Job Title: FSO Support Engineer · FSO Support Engineer · The JD for position of FSO engineer is as follows: · Candidate should be fluent in German language. · • Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding /desktop su ...