- In your position as Officer Customer Service, you are the main contact partner for satisfying customer demands and managing day to day operations.
- You are responsible for order entry, first availability check and order validation using hands-free order processes as well as monitoring the open order status until delivery and managing the process of returning orders.
- Furthermore, you provide relevant information for delivery and transportation according to BASF guidelines and Business Rules Management system.
- You ensure consequent communication to the customer and diligent closing of the non-conformance case using the SAP QM system.
- In addition, you ensure customer master data is up to date and contribute to data quality by regular reviewing relevant information for order management.
- completed commercial training, degree or comparable qualification in marketing and sales
- relevant work experience in the field of marketing
- familiar with standard IT applications as well as experience with E-Commerce and SAP
- distinctive communication skills, ability to work in a team as well as a strong customer-orientation
- profound knowledge of Spanish and good knowledge of English
- Attractive salary in accordance with the collective agreement for the chemical industry plus collectively agreed allowances and shift bonuses, annual performance according to collective agreements and holiday pay
- Tariff future amount
- Company-financed supplementary long-term care insurance
- Fitness and health studio, medical center with numerous offers for your health
- Inspiring networks for the development and implementation of own ideas (e.g. Women in Business)
- Deutschlandticket as a discounted job ticket, availability of e-charging stations for private vehicles
-
Officer Customer Service
vor 2 Wochen
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · BASF Nutrition & Health offers a wide range of products and services for human and animal nutrition, the pharmaceuticals industry and the flavors and fragrance industry. With our innovative solutions and modern technologies, we support our customers to improve the ...
-
Senior Business Solution Consultant
vor 2 Wochen
BASF SE LudwigshafenamRhein, DeutschlandWILLKOMMEN IM TEAM · Wir bei Global Digital Services machen die Digitalisierung der BASF möglich. In agilen Teams entwickeln wir innovative, digitale Lösungen, machen Prozesse effizienter und schaffen neue, spannende Kundenerlebnisse und Geschäftswachstum. Wir stellen leistungsfä ...
-
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · The Service Unit Global Engineering Services crafts and engineers a sustainable future with world class technical expertise. Our interdisciplinary, global, committed teams serve the BASF businesses to grow with our customers, products and markets. We add value by ...
-
Senior Business Solution Consultant
vor 2 Wochen
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · We as Global Digital Services enable BASF's digitalization. In agile teams, we develop innovative digital solutions for BASF and its customers, create new exciting customer experiences and business growth, and drive efficiencies in processes. We provide IT that wo ...
-
Officer Customer Care
vor 2 Wochen
BASF SE LudwigshafenamRhein, Deutschland· We're glad you're here and interested in our "Battery Materials and Catalysts" division We are working with a lot of passion making electromobility a reality. In addition to the development and production of high-performance cathode materials, a sustainable value chain is also ...
-
Officer Customer Care
vor 3 Wochen
BASF SE LudwigshafenamRhein, Deutschland· We're glad you're here and interested in our "Battery Materials and Catalysts" division We are working with a lot of passion making electromobility a reality. In addition to the development and production of high-performance cathode materials, a sustainable value chain is also ...
-
SuccessFactors Platform Architect
vor 3 Wochen
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · We as Global Digital Services enable BASF's digitalization. In agile teams, we develop innovative digital solutions for BASF and its customers, create new exciting customer experiences and business growth, and drive efficiencies in processes. We provide IT that wo ...
-
Master Data Solutions Consultant
vor 5 Tagen
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · We as Global Digital Services enable BASF's digitalization. In agile teams, we develop innovative digital solutions for BASF and its customers, create new exciting customer experiences and business growth, and drive efficiencies in processes. We provide IT that wo ...
-
Global Technical Marketing Manager
vor 3 Wochen
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · BASF Nutrition & Health offers a wide range of products and services for human and animal nutrition, the pharmaceuticals industry and the flavors and fragrance industry. With our innovative solutions and modern technologies, we support our customers to improve the ...
-
SAP Cloud Developer
vor 1 Woche
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · We as Global Digital Services enable BASF's digitalization. In agile teams, we develop innovative digital solutions for BASF and its customers, create new exciting customer experiences and business growth, and drive efficiencies in processes. We provide IT that wo ...
-
IT Engineer CAE Applications
vor 2 Wochen
BASF SE LudwigshafenamRhein, Deutschland· The Service Unit Global Engineering Services crafts and engineers a sustainable future with world class technical expertise. Our interdisciplinary, global, committed teams serve the BASF businesses to grow with our customers, products and markets. We add value by delivering co ...
-
Contract Execution Manager for investment projects
vor 3 Wochen
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · The Global Engineering Services Division crafts and engineers a sustainable future with world class technical expertise. Our interdisciplinary, global, committed teams serve the BASF businesses to grow with our customers, products and markets. We add value by deli ...
-
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · We as Global Digital Services enable BASF's digitalization. In agile teams, we develop innovative digital solutions for BASF and its customers, create new exciting customer experiences and business growth, and drive efficiencies in processes. We provide IT that wo ...
-
Chemical Engineer for Process Engineering
vor 3 Wochen
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · The Service Unit Global Engineering Services crafts and engineers a sustainable future with world class technical expertise. Our interdisciplinary, global, committed teams serve the BASF businesses to grow with our customers, products and markets. We add value by ...
-
Technical Project Manager
vor 1 Woche
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · BASF Stationary Energy Storage GmbH (BSES) is a wholly-owned subsidiary of BASF SE. BSES is the exclusive distributer of the NAS batteries and co-develops the NAS technology together with its Japanese partner NGK Insulators Ltd. · RESPONSIBILITIES · In your new ro ...
-
Manager Project Execution
vor 2 Wochen
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · BASF Stationary Energy Storage GmbH (BSES) is a wholly-owned subsidiary of BASF SE. BSES is the exclusive distributer of the NAS batteries and co-develops the NAS technology together with its Japanese partner NGK Insulators Ltd. · RESPONSIBILITIES · In your new ro ...
-
Senior Specialist Digitalization
vor 2 Wochen
BASF SE LudwigshafenamRhein, Deutschland· We as Global Digital Services enable BASF ́s digitalization. In agile teams, we develop innovative digital solutions for BASF and its customers, create new exciting customer experiences and business growth, and drive efficiencies in processes. We provide IT that works and offe ...
-
Manager Strategic Supply Chain Consulting
vor 3 Wochen
BASF SE LudwigshafenamRhein, DeutschlandJOIN THE TEAM · Welcome to the supply chain consultancy of BASF We focus on strategic inhouse projects that drive the effective transformation of our supply chains. Our team works on a broad range of exciting projects covering topics such as sustainability, supply chain strategie ...
-
AI Enablement Working Student
vor 3 Wochen
BASF SE LudwigshafenamRhein, DeutschlandJOIN OUR TEAM · We as Global Digital Services enable BASF's digitalization. In agile teams, we develop innovative digital solutions for BASF and its customers, create new exciting customer experiences and business growth, and drive efficiencies in processes. We provide IT that wo ...
-
Internship Talent Management
vor 2 Wochen
BASF SE LudwigshafenamRhein, Deutschland PraktikumSHIPJOIN THE TEAM · In Global Business Services, we support BASF's divisions with a cross-functional network and offer modern solutions tailored to the needs of the business. As a specialized service unit we ensure a high level of customer orientation and we design our services to be ...
Officer Customer Service - LudwigshafenamRhein, Deutschland - BASF SE
Beschreibung
JOIN THE TEAM
BASF Nutrition & Health offers a wide range of products and services for human and animal nutrition, the pharmaceuticals industry and the flavors and fragrance industry. With our innovative solutions and modern technologies, we support our customers to improve the profitability of their businesses and to offer products that contribute to sustainable development.
RESPONSIBILITIES
The Supply Chain Team is driven by our vision: "We deliver. Passion for excellence in services". Ensuring the global supply products to our customers and supporting growth ambitions is our main focus.
QUALIFICATIONS
BENEFITS
ABOUT US
Do you have any questions about the application process or the position? Please reach out to: Svenja Sollmann (Talent Acquisition), , Tel.:
First information about our application process can be found here:
BASF SE, located in Ludwigshafen am Rhein, is the corporate headquarters of the BASF Group and part of the Rhine-Neckar Metropolitan Region. BASF stands for competence in chemistry since 1865 and is represented today in the world's major consumer markets, with a wide range of products. As the largest employer in the region, BASF SE offers multiple career opportunities for students, university graduates and professionals providing also training in over 30 professions. Leisure, sports, culture and a good infrastructure characterize the Rhine-Neckar Metropolitan Region, in which BASF is also involved with numerous activities. Learn more about BASF SE at
At BASF, the chemistry is right.
Because we are counting on innovative solutions, on sustainable actions, and on connected thinking. And on you. Become a part of our formula for success and develop the future with us - in a global team that embraces diversity and equal opportunities irrespective of gender, age, origin, sexual orientation, disability or belief.