Handy Person - Düsseldorf, Deutschland - JLL

Beschreibung

Handy Person (Engineering)

Work Dynamics EMEA - Corporate Account

JLL supports the Whole You, personally and professionally.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What the job involves

• Work with the onsite facilities team to ensure planned preventative and reactive tasks are completed
• Organize site PPM and coordinate vendor visits and verification of performed works
• Track daily client and JLL ticketing system and keep updated
• Follow-up and track remedial works
• Work with the internal Task system to keep track of all requested Facilities work and close out actions according to SLAs
• Seek to continuously improve processes, systems and overall client satisfaction
• Obtain quotes for repairs that are done by external companies and update them in the finance tracker
• Track all intervention and paperwork. This is to be done both electronically and physically
• Provide weekly and monthly reports
• Quality and sense check all vendors are compliant and documentation is logged accordingly
• Daily check of the BMS of the office
• Daily site inspections of the office
• Resolve facilities-related problems with conference rooms, interior furnishings, fixtures and equipment
• Perform fabric related repairs including handyman repairs, building of items required within the office, painting works
• Carry out quality audits office including furniture and equipment on a regular basis, logging all issues and ensuring actions are completed on time
• Provide support for meetings and conference room repairs, bathroom repairs, MK and restaurant repairs
• Act collaboratively to solve problems and resolve spontaneous and unique situations with
  • professionalism and service orientation
• Ensure completion of daily checks and delivery of committed services and overall client satisfaction, demonstrate responsiveness and creativity in finding solutions for service delivery
• Ensure appropriate follow up with customers and vendors
• Provides support for the wider facilities and events team in terms of updating tasks/supporting vendors, event setup
• Work as part overall FM team on facilities related tasks including first line fix, post room support, events support, replacement of light bulbs and manual handling
• Regularly work with external contractors, e.g., M&E contractor, cleaning, AV, fit out contractors...
• Support wider events team in terms of set ups/screens/props etc
• Ad hoc duties from time to time to support the rest of the facilities team

Skills & Experience

• Experience in a hands-on role working within an events or facilities environment
• Technical qualification or trade essential, manual handling training essential
• Outstanding customer service skills and orientation
• Ability to maintain professionalism at all times under stressful situations
• Ability to multitask and work without direct supervision
• Proficient in MS Office and possess excellent written and verbal communication and people skills
• English proficiency
• Previous experience of working in a fast-paced, multi-national environment
• Green thinking mentality
• Proactive and hands on mentality

About JLL

We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.

Location

On-site –Düsseldorf, DEU

Job Tags

Hiring

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table

About JLL

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.