ITSM SAP and Signavio Process Manager - Erlangen
vor 4 Wochen
Job summary
We are looking for an ITSM SAP Process Manager to join our global team. This role involves managing Knowledge-, Complaints- and Request Management processes within SAP, as well as supporting Application Management with Training organization and Community Management.Responsibilities
- You will be the SAP responsible for Knowledge-, Complaints- and Request Management.
- You assist with operational topics (e.g. Review and approval of all Knowledge Articles), as well as strategical topics (define the process for SAP within the ITSM framework).
- You will also be responsible for setting up reports to generate transparency about the value add of Knowledge-, Complaints- and Request Management.
Stellenbeschreibung
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