CRM Lead - Stockholm, Sweden, Deutschland - Nigel Frank

Beschreibung

Head of Dynamics CRM Practice for the Nordic region (large international Partner to Microsoft)

This role will be predominantly based in the head office in Central Stockholm,but will require travel across Scandinavia.

Key Deliverables/Responsibilities

• Development of Dynamics CRM solutions and integrated systems
• Technical expert for migration from CRM on-premise to Azure
• Delivery of business reporting and visualisation using available platforms, such as PowerBI, CRM Dashboards and SSRS
• Reporting to the Director of Development, and working with Project Managers and Business Analysts to deliver business benefit via the CRM
• Participate in the identification of new technologies, completion of studies/analysis/business cases, and development of subsequent solutions.
• As a CRM subject matter expert, act as source of knowledge for others in the team, whilst continuing to learn and develop technical skills.
• Participate in all aspects of the platform's development life cycle
• Assist support personnel with escalated technical CRM production issues
• Perform an active role in meetings/discussions relating to ongoing developments

Necessary Skills/Experience

• Development and support of Microsoft Dynamics CRM
• Experience in migrating on-premise Dynamics CRM instances to Azure
• Development of CRM extensions and plugins with C# and JavaScript
• Development experience using Web Services and APIs (e.g. REST, SOAP, etc.)
• Experience within an application support team
• Experience with Microsoft SQL
• Data analysis skills to assist in the troubleshooting of data related problems to provide resilient fixes
• Ability to prioritise and manage own workload in sometimes difficult and pressured situations.
• Good time management and estimation skills.
• Ability to work independently or as part of a team
• Excellent verbal and written communication skills
• Apply established processes and methodologies to comply with in-house development standards

Desirable Skills/Experience

• Microsoft SSIS / SSRS
• Microsoft SharePoint
• Microsoft Power Platform (Power Apps, Power Automate etc.)
• PowerShell
• Experience within a property services, real estate or commercial markets industry
• Experience working within a corporate environment
• Experience of project task and defect tracking tools such as Jira or ServiceNow

Please reach out to me to discuss this role in more detail on the below:

Telephone
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#DynamicsCRM #CRM #Dynamics #D365CE