Beschreibung

Customer Service Representative Dutch (m/f/d) - 100% Homeoffice at Majorel Münster GmbH | softgarden

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Willkommen bei Teleperformance German Speaking Market

Wir sind Teleperformance - Weltmarktführer im Digital Business Process Outsourcing. Mit weltweit Mitarbeiter:innen sorgen wir in über 170 Märkten für einzigartigen Kundenservice und zufriedene Endkunden. Für unsere namhaften Auftraggeber:innen aus allen Branchen beantworten wir Kundenanfragen in mehr als 300 Sprachen.

Customer Service Representative Dutch (m/f/d) - 100% Homeoffice

• Full or Part Time
• Münster, Deutschland
• Remote
• with/without Professional Experience
• 6/6/24

Work from home – New opportunities for you just one click away.

No complicated application or any travel expenses for you.

You are looking for a new Job and working from your home (anywhere in Germany) sounds good to you? Then this is the perfect match

What you get

• 100% Homeoffice in Germany
• We provide you with the equipment you need
• Certified product and communication training as well as ongoing on-the-job coaching and qualification – all online
• A basic salary of 2,210€ gross
• Integration in an international team, multicultural environment
• Good development opportunities within the company
• Contactless interview and contract process
• Attractive discount cooperation partners for Majorel employees (like fitness, fashion, language courses, etc.)
• Feel Good Management
• Several Employee events throughout the year
• Bike Leasing partner

Your profile

• Excellent Dutch language skills (spoken and written) and very good English skills
• Service oriented, patient and friendly manner
• Professional communication skills and accordant soft skills
• Experienced in using Internet search engines and Search Marketing platforms as an advantage
• Good PC skills (usage of Internet browsers and Microsoft Office products)
• Technical affinity

Your challenge

• Handling telephone-, (Pre- & Post-Sales level, issues about campaign management or editorial guidelines, requests related to accounts / billing statements, etc.)
• Performing pro-active customer call-backs
• Acquisition of responsibility for a unique customer and intensification of customer loyalty
• Management and Optimization of customer accounts / online search marketing campaigns on a pro-active level
• Identify optimization leads and transposition of up-selling opportunities

About us

Majorel is now Teleperformance. The acquisition of Majorel by Teleperformance allows us to offer even more exceptional services in more locations worldwide than ever before.

Teleperformance is a global leader in digital business services. We consistently seek to blend the best of advanced technology with human empathy to deliver customer care that is simpler, faster, and safer for the world's biggest brands and their customers.

Backed by nearly 500,000 inspired and passionate team members globally who currently speak more than 300 languages, we have a global scale and local presence which allows us to be a force of good in supporting communities, clients, and the environment.

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