- Support the sales and service organisation in both presales and post sales customer support functions to ensure successful customer solutions.
- Manage the setup of calibration methods for our customers using both remote and on-site visits.
- Support existing customers with their application development and optimisation.
- Build and be responsible for the annual training plan to deliver scheduled customer training.
- Support the regional sales team with prospective customer on-site visits/demonstrations.
- Assist our field service team with all application requests that arise during routine visits.
- Provide technical mentorship to the sales and product management teams for better positioning of our technical solutions in the market.
- Attend trade shows and exhibitions to present products and network with our customers.
- Maintain good working relationships with our global technical community of Application Scientists.
- Collaborate with our internal colleagues on the development of training tools for customers.
- Act as a conduit for VOC exercises for Product Management and Marketing.
How will you get here
Education - Bachelor\'s degree, ideally in Chemistry, Engineering or Material Science.
- Technical Qualification with proven experience in Metallurgy will be considered.
Experience - Knowledge and hands-on experience with Elemental Spectroscopy; Optical Emission Spectroscopy would be preferred.
- Experience developing calibrations related to metallurgy or material analysis.
- Hands-on experience in the field of metal analysis.
Knowledge, Skills, Abilities - Possess an advanced familiarity with OES instruments and software.
- Proficiency with Microsoft Office applications.
- Ability to effectively communicate, both orally and in writing, to management, customers, and third parties.
- Ability to travel domestically up to 80% with occasional travel in other EMEA regions.
- Proficient in English
- Valid driver\'s license
- Self-organised and effective time management.
What we offer:- Employment with an innovative, forward-looking organization.
- Outstanding career and development prospects.
- Company pension scheme and other fringe benefits.
- An exciting company culture that stands for integrity, intensity, involvement and innovation.
Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory at Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued.
Apply today
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at *. Please include your contact information and specific details about your required accommodation to support you during the job application process.- This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
- Employment with an innovative, forward-looking organization.
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Beschreibung
When you join Thermo Fisher Scientific you\xe2\x80\x99ll be part of an inquisitive team that shares your passion for exploration and discovery. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and chances to create meaningful contributions to the world.
How will you make an impact?
As a Field Application Scientist (m/w/d), you will support our customers on technical applications and training in the field, within the Chemical Analysis Division for our Bulk Elemental Analysis product line.
You will gain a deep understanding of the instrumentation and software, our markets, and how to ensure customers are successful with our products. The candidate will work collaboratively with the sales team to identify clear customer needs and to manage the implementation of application solutions. Critical to this role is a strong connection to our product organisation. Assisting with product development and the evolving needs of our customers in the markets we serve.
What will you do
