- Customer service and sales: Take care of check-ins and check-outs, register guests, process payments, explain campervan functionalities, terms and conditions, upsell road trip extras.
- Operations handling: Align the reservations with the available campervans, verify and prepare campers and road trip extras and kits.
- Quality control: Maintain the campervans in top condition, identify and act on possible maintenance or repair needs.
- Support activities: Support the team in monitoring the existing stock, coordinating the fleet of campervans, troubleshooting operational issues.
- You are a recent graduate in Hospitality, Tourism, International Studies, Business Administration or a related field looking for an internship;
- You are fluent in English, have a work permit and a valid driver's licence (mandatory);
- You like international environments and meeting new cultures;
- You possess a natural talent for connecting with people and have a strong customer service orientation;
- You have a problem-solving mindset, thriving to create solutions and feeling comfortable with getting your hands dirty;
- You want a dynamic internship where you can put in practice the theoretical knowledge of your degree.
- All internships are compensated, the amount depending on location, country, and region (accommodation is not included);
- Online and on-the-job training to develop relevant skills to your growth: guest relations, customer service, problem-solving, communication, team spirit, organization, time management, fleet coordination, supplies management and logistics;
- International opportunities and possibility of integration in Indie Campers after the internship.
International Operations Trainee - Frankfurt, Deutschland - Indie Campers
Beschreibung
THE ROLE
We are looking for university students or recent graduates who are seeking genuine work experience, vocational placement or an internship located in our Depot in Maintal - Frankfurt .
As an International Operations Intern, you'll be representing our brand in person, providing our guests with world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step
WHAT WILL YOU WORK ON?
Front-office activities:
Back-office activities:
WHO ARE WE LOOKING FOR?
THE INDIE COMMITMENT
INTERNSHIP OPTIONS
Minimum of 3 months and up to 12 months internship (flexible according to students' availability).