- Perform regular system maintenance tasks, including managing user accounts, profiles, roles, and security settings.
- Configure Salesforce features and functionality, including custom objects, fields, record types, page layouts, and validations.
- Maintain data quality by performing regular data cleanups, deduplication, and importing/exporting data as required.
- Ensure data integrity and compliance with organizational standards.
- Provide end-user support and resolve technical issues related to the Salesforce platform.
- Conduct training sessions and create user guides to enhance user adoption and proficiency.
- Develop and implement custom solutions using Salesforce's declarative tools (e.g., Process Builder, Flow, Lightning App Builder).
- Collaborate with developers to oversee the implementation of custom code and integrations.
- Create and manage complex reports and dashboards to provide actionable insights to business stakeholders.
- Analyze data and generate reports to support business decisions and strategies.
- Identify and implement process improvements to optimize the use of Salesforce.
- Stay updated with Salesforce releases and best practices to leverage new features and functionalities.
- Work closely with cross-functional teams (e.g., Sales, Marketing, Customer Service) to gather requirements and ensure Salesforce supports business processes.
- Act as a liaison between end-users and technical teams.Qualifications:
- Bachelor's degree in Information Technology, Business Administration, or related field.
- Proven experience as a Salesforce Administrator or in a similar role.
- In-depth knowledge of Salesforce's capabilities and limitations.
- Salesforce Administrator Certification (required).
- Advanced Administrator, Platform App Builder, or other relevant certifications (preferred).
- Strong understanding of Salesforce best practices and functionality.
- Excellent problem-solving skills and attention to detail.
- Proficient in data management and database concepts.
- Strong analytical skills with the ability to translate business needs into technical solutions.
- Effective communication and interpersonal skills.
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Salesforce Administrator - Deutschland - Glocomms
Beschreibung
I am currently working with a Manufacturing client that are looking for Salesforce Administrator on a long-term contract, that will be responsible for the day-to-day configuration, support, maintenance, and improvement of our CRM platform. This role includes managing user accounts, reports, dashboards, workflows, and ensuring data integrity. The ideal candidate will have a deep understanding of Salesforce's capabilities and be able to recommend best practices for using the platform to meet business needs.
Contract Length: 12 months
Location: Germany (fully remote)
Start Date: ASAP
Language: English
Key Responsibilities:
System Maintenance and Configuration:
Data Management:
User Support and Training:
Customization and Development:
Reporting and Analytics:
Process Improvement:
Collaboration:
Education:
Experience:
Certifications:
Skills:
If you are interested in a new opportunity, please apply below with your CV and I will be in touch