Business Developer - Lüdenscheid

Job summary

As a Business Developer/Customer Success Manager your primary focus will be on managing existing customer relationships by ensuring high product adoption and minimizing churn through proactive engagement and support.

Responsibilities

• Avoid churn
• Build and maintain strong long-lasting customer relationships assist in expanding their usage of our products Onboarding training of new customers Monitor customer activity anticipate future needs provide recommendations Collect analyze customer feedback to identify risks improvements Verify qualify incoming demo requests as potential leads coordinate follow-ups with key account managers when needed Conduct demos pitches to showcase our pedagogical services Build maintain CRMbased pipeline HubSpot Track report on KPIs Previous experience required for the role include sales or customer success preferably in SaaS edtech B2B Basic understanding cloud solutions APIs SaaS metrics Familiarity CRM systems HubSpot similar Fluent German English Teaching background pedagogical leader requirement We Offer Competitive salary Hybrid work solution NRW preferred Fun offsites team activities Necessary work tools Diverse modern international inclusive work environment Working company makes real difference Dynamic role fastgrowing SaaS company Mentorship experienced sales professionals Opportunities career development sales Job Types Fulltime Permanent Pay month Experience required for the role include sales one year Required customer success one year Required CRM one year Work Location In person

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