IT Support Engineer - Heidelberg, Deutschland - EMBL Heidelberg
Beschreibung
Über uns
IT Services operates and supports the IT infrastructure and services at EMBL headquarters in Heidelberg and the laboratory's sites in Barcelona and Rome.
As part of IT Services, the Desktop Support team provides a broad range of first-level and desktop support to the EMBL user community.
In addition, the team is also responsible for managing several key Windows backend services.They also have a critical role in supporting the EMBL training mission by coordinating and administering installations for training courses in the Computer Lab at the EMBL Advanced Training Centre.
We are seeking an experienced IT Support Engineer to join our Desktop Support & Windows Administration team at EMBL Heidelberg.
Aufgaben
To provide excellent desktop support to our internal users across a portfolio of supported Mac, Windows, and Linux desktops and mobile devices.
At least 2 years of work experience in a professional IT support environmentA degree in computer sciences or equivalent practical experienceTechnical expertise in managing and supporting desktop and mobile OSsHands-on experience with Windows, Linux, and Mac OS devicesGood knowledge of Windows Active Directory and computer networksGood Linux skillsFamiliarity with enterprise-level integration of desktop and mobile systems, including areas such as network access, file systems/shares, and emailEnglish professional proficiencyExcellent problem-solving and multitasking skillsGood communication skillsYou might also have
Experience in enterprise-level configuration management and software deployment using Microsoft SCCM and Jamf ProGood knowledge of VMware and VDI (Horizon) technologiesGood knowledge of Microsoft Exchange Server and Microsoft Cloud technologiesGood knowledge of the German languageWir bieten
We offer you the opportunity to work with the latest technology, being exposed to a fast-growing big data environment operating over 350 petabytes of scientific data and high-end computing across multiple centers to support science at EMBLA competitive salary and a comprehensive pension scheme; medical, educational, and other social benefits, as well as financial sponsorship for relocation and installation for you and your familyA flexible and friendly international working environment fostering creativityCertified training and continued development of your professional and personal skillsWe are an inclusive, equal-opportunity employer strongly committed to achieving gender balanceTo be part of one of the world's highest-ranked scientific research organizations and to commit to this joint effort to better understand the principles of lifeWhat else you need to know
We are Europe's flagship research laboratory for the life sciences – an intergovernmental organisation performing scientific research in disciplines including molecular biology, physics, chemistry and computer science.
We are an international, innovative and interdisciplinary laboratory with more than 1600 employees from many nations, operating across six sites, in Heidelberg (HQ), Barcelona, Hinxton near Cambridge, Hamburg,Grenoble and Rome.
Our mission is to offer vital services in training scientists, students and visitors at all levels; to develop new instruments and methods in the life sciences and actively engage in technology transfer activities, and to integrate European life science research.
The working language of the institute is English.Kontakt
If you feel you have the right skills and experience, please apply /jobsDiscover more about working with EMBL IT /itservices
Location:
Heidelberg, GermanyDepartment: IT and InfrastructureContract duration: 3 yearsGrading: 6 or 7 (monthly salary starting from 4.300 € after tax, plus other paid benefits)
Closing date: 13 May 2024Reference number: HD02566