Service Desk Associate | Frankfurt am Main | Permanent | 50.000 EUR - Frankfurt, Hesse
vor 1 Monat
Job summary
We are looking for a Service Desk Associate to join an in-house IT team in Frankfurt.
Responsibilities
- Provide efficient and customer-focused first- and second-level IT support to internal users and external partners,
troubleshoot, diagnose, resolve desktop hardware software basic network issues install configure maintain repair end user hardware software set up network connectivity configure it workstations support third party software applications log track resolve incidents service requests ticketing systems escalation follow through resolution physical workstation moves intenal office relocations assist softwear deployment desktop imaging provide basic telecommunications tier one order it equipment services business use contribute improving service desk processes efficiency user satisfaction
Stellenbeschreibung
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