Application Consultant Commercial - Indien, Deutschland - ekom21 - KGRZ Hessen

Beschreibung

For our "Customer and Product Management" division we are looking for a

Application Consultant Commercial (m/f/d)

The position can be based at our office in Gießen, Darmstadt or Kassel. This position is a full-time position, which is in principle divisible.

The ekom21

ekom21 is a renowned technology company in the field of complete IT solutions for the public sector. As the largest BSI-certified IT service provider in Hesse, with a comprehensive product and service portfolio, we support over 500 customers with 29,000 users. Our more than 720 employees at our locations in Giessen, Kassel and Darmstadt generated a turnover of 300 million euros in 2022. The ekom21 solution portfolio ranges from hardware and software solutions to customized consulting services.

Your tasks and responsibilities

• Your main tasks will include customer consulting and customer support, in particular advising and supporting customers on the phone, via e-mail service, ticket system and on site, including error management and communication with the software manufacturer
• Your tasks will include project management for the introduction of new software. You will be responsible for planning and conducting individual workshops and product sales for migewa21, migewa classic and all modules
• Your tasks include supporting the specialist software migewa21, migewa classic with all modules, including change management, quality management and conceptual activities
• You are the technical process administrator

The level of pay is based on a salary up to EG 11 TVöD (VKA) and will be subject to a final individual assessment and personal qualifications.

Your application

ekom21 - KGRZ Hessen guarantees professional equality for all genders. People with severe disabilities are given priority if they are equally qualified. ekom21 - KGRZ Hessen aims to increase the proportion of women and supports the compatibility of work and family life.

We kindly ask you to submit your application with complete documents by via our careers page and to refrain from sending applications by post or e-mail. We would also like to inform you in advance that the selection procedure is expected to take place on in Darmstadt.

Working at ekom21

As a family-friendly company, people are at the heart of everything we do. ekom21 actively supports the compatibility of work and family life by offering flexible working hours and part-time models within the scope of the company's possibilities. We also attach great importance to our comprehensive company health management and our further training management.

What you bring with you

• Degree in computer science (B.Sc. / B.A.), administrative informatics (B.Sc. / B.A.), business informatics (B.Sc./ B.A.) or three years of training in the field of IT or administration with additional skills and experience equivalent to the required academic background
• Strong moderation and communication skills
• Advanced expertise in the workings of public authorities
• Ability to work independently
• Strong customer orientation, team-oriented work and assertiveness, convincing communication skills and good judgment
• Ability to recognize, analyze and implement complex interrelationships
• Ability to grasp things quickly
• Structured work
• In-depth knowledge of the Trade Regulation Act (GewO) and the Ordinance on the Organization of the Trade Notification Procedure (GewAnzV)
• Class B driving license

What we offer you

• Measures to promote health
• Free Germany ticket as a job ticket
• Bicycle leasing via ekom21
• Mobile working with flexible working hours
• Binding annual appraisal interviews
• Structured induction
• An open corporate culture
• A trusting, familiar working atmosphere
• Individual development opportunities
• Extensive social benefits
• Company pension scheme via the ZVK

Your contact person

If you have any questions about the organizational process, please contact

Ms. Celina Gries
ekom21 - KGRZ Hesse
Corporation under public law
Robert-Bosch-Straße 13
64293 Darmstadt

We would like to point out that applications that we do not receive via the B-ITE applicant portal but are sent to us by post or email will be stored and processed by us electronically. If you do not agree to this, it is necessary to object to this storage by means of a personally signed declaration. Declarations sent to us by e-mail in this regard do not fulfill the criterion of a legally binding declaration of intent. The stored data will be deleted 90 days after the rejection.

ekom21 - KGRZ Hessen is certified according to ISO 27001 on the basis of IT basic protection by the Federal Office for Information Security

2018 by ekom21 - KGRZ Hessen, Corporation under public law, Marketing/V2 Giessen, Central Hesse. All rights reserved.