Berater (Agentic) AI / Customer Experience Consultant (m/w/d) - Wiesbaden
vor 1 Woche
Job summary
Der Berater (Agentic) AI / Customer Experience Consultant ist verantwortlich für die Gestaltung des KI-Einsatzes für ein herausragendes Kundenerlebnis und messbare Wertbeiträge.Aufgaben sind Journey & KPIs – Entwicklung einfacher Journeys und Dialoglogiken,
Business Case & Priorisierung – Übersetzung von Ideen in belastbare Business Cases,
Zusammenarbeit & Enablement – Moderation von Zielkonflikten und Befähigung von Teams.
- Analytische Begeisterung
- Praktische Erfahrung in Customer Experience oder Consulting
- Tech-Know-how in KI-und datengetriebene Lösungen
Stellenbeschreibung
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