Service Engineer Specialist - Leinfelden-Echterdingen, Deutschland - Avantgarde Experts

Beschreibung

We place exciting positions in the digital industry throughout Germany - from Junior Social Media Manager to Senior Project Manager Digital (m/f/d).

We are filling the following position for our client, a start-up in the automotive industry:

Senior Service Engineering Specialist (f/m/d)
Develop and implement detailed processes to ensure support to Independent Service Providers according to the legal requirements (Block Exemption Regulation)
Develop the Service Engineering concepts as well as strategies to enable extended vehicle repair possibilities and modifications
Collect and define business requirements and cooperate with IT to ensure availabiliity of necessary information for authorized retailers as well as Independent Service Providers
Responsibility for smooth repair procedures and processes for Authorized Retailers and Independent Service Providers, ensure training on-the-job, continuous improvement and developing KPI's and reporting on vehicle technical topics
Bachelor or University degree in Automotive Engineering or similar
Deep Automotive technical Understanding on the aera of electrical vehicles
Proven Experiences (5+ yrs) in the fields of technical support, service Engineering and diagnostics with in Aftersales environment
Experience with international and diverse cross-cultural enviroment ideally gained within the automotive sector (2+ years)
Project experience is an asset
Big data knowledge, oriented to process automation, advanced MS-Office skills (e.g. Excel, Project), collaboration tools (e.g. Very good English skills

BENEFITS
~ Agile working in an innovative, international environment
~ Flexible working hours with a high proportion of home office hours
~Working time account with overtime compensation
~ Corporate benefits

Then we look forward to receiving your convincing application including salary requirements and earliest starting date via our online portal.