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Imperial Brands Deutschsprachige Kundenservice in Griechenland - Deutschland - Teleperformance Greece
Beschreibung
Be part of our Customer Service team for the brand's new products, bluTM, PULZE & iD.Teleperformance Greece in collaboration with Imperial Brands Hellas, a member of the multinational tobacco products group, is looking for talent to join a vibrant customer service team to provide customers with useful advice that meets their needs, on the new products generation, bluTM, PULZE & iD.
Join a team dedicated to providing top customer experience and at the same time build your professional network, improve your communication skills, and enrich your CV with notable work experience.
Job DescriptionHandle incoming calls, as well as chat, social media & email communications with customers or people interested to find out more about new products bluTM, PULZE & iD
Resolve customer inquiries, provide support on technical issues, as well as product information
Provide advice about the products via outbound calls, to new and existing customers, aiming to optimize the use of bluTM, PULZE & iD products
Guide customers for purchases through the online store
Stay up to date on new products, marketing initiatives, and policy/regulatory changes
Provide excellent customer experience
Prerequisites
High school diploma or equivalent
Excellent knowledge of German (both verbal and written)
Good English language skills
Computer literacy (MS Windows, Internet applications, etc.)
A positive mindset and pleasant personality
Willingness to train and learn new skills, integrity, and passion for learning
Accountability when handling sensitive information
Previous working experience in a similar customer service position will be considered as an advantage
What we offer:
Complete relocation support (we will cover all the costs from the moment you leave your house until the moment you are ready to rent your first home in Greece)
Competitive monthly salary + 2 extra salaries per year
Refer-A-Friend: Bring your friends and receive great bonuses
Healthcare discounts and benefits – extra private healthcare benefits on top of standard public insurance
Fully remunerated training by certified instructors
A career path within a company of more than employees
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State-of-the-art premises, providing a great working environment with relaxing break areas
The opportunity to work for a Great Place to Work-Certified Company Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.
Thinking about relocating and wondering about cost of living in Greece? Get an idea here:Greece has enviable history and culture, climate and cuisine – and yet, the cost of living is considered to be quite low, according to Greek authorities and the EURES network.
No wonder Greece is a popular destination for tourists and expats alike. Find out more Would you like to see more German speaking jobs options? Do you need even more available jobs? Kundenberater, Kundenservice, Kundenberatung, Quereinsteiger, Teilzeit, Vollzeit, Vertrieb, Büro, call center, customer service, customer support, german speaker, german speaking, deutsch