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Head (f/m/d) of Collaboration Services - Erlangen, Deutschland - Siemens Energy
Beschreibung
Head (f/m/d) of Collaboration Services
About the Role
Location Germany Bayern Erlangen• Responsible for formulating and delivering the Collaboration Services and Office 365 strategy, operating model design and execution globally.
• Ensure customer delight by fulfilling standard and non-standard requests in a cost efficient, highly resilient, and high-quality manner. Drive value for the customer through best-in-class technologies.
• Guarantee a stable 7/24 global Digital infrastructure operation.
• Ensure committed leadership with clear priorities and advanced people management skills. Build empowered, skilled, committed high performance organization across different cultures, time-zones and in different set ups (matrix, dotted/solid-lines, agile, different sourcing models). Sponsor and drive programs to make employees ready for the future.
• Own and ensure compliance relating to Outsourcing. Ensure compliance of suppliers to all applicable laws, customer, and regulatory needs.
• Financial accountability for all services. Manage overall cost and achieve regulatory productivity.
• Further develop the organizational setup of the organization. Identification of necessary additional actions of change management in close collaboration with agile company. What You Bring
• Bachelor's degree in computer science, Information Systems or closely related subject
• 7 or more years' experience in Unified Comms, Messaging, and Collaboration services
•Solid experience in designing, implementing, and Office 365 and similar technologies.
• Knowledge of best practices and principles for unified comms and messaging
• You have high affinity to modern Digital infrastructure and knowledge of the essential, current technological trends in Digital Core.
• Excellent interpersonal skills, communication, and presentation skills. Ability to communicate complex technical concepts to different audiences, from developers to executives.
• Proven service management skills according to ITIL practices.
• Technical certification
• Proven project management and delivery experience across multiple countries, locations
• Language skills, English is required.
