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  • seeking experienced professionals for key support position - Germersheim - beBeeCustomerSupport

    beBeeCustomerSupport
    beBeeCustomerSupport Germersheim

    vor 4 Tagen

    Ganztags

    Stellentitel: Customer Support Representative

    Beschreibung

    Job Title: Customer Service Expert

    About the Role:

    We are seeking a highly skilled and customer-focused professional to join our team as a Customer Service Expert.

    • This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and working in a fast-paced, multicultural environment.

    Your Responsibilities:


    You will be responsible for handling inbound customer interactions via phone, email, and/or chat. This includes providing support related to product usage & basic troubleshooting, orders, deliveries, returns, and general inquiries. Additionally,
    you will need to ensure a high-quality customer experience by accurately documenting interactions in internal systems.


    The Ideal Candidate:


    • Native or near-native French (C1/C2)
    ,
    good command of English (B2 or higher), strong communication and problem-solving skills,
    customer-focused attitude with attention to detail,
    ability to work in a fast-paced environment.
    Ticketing system knowledge would be advantageous but not necessary if you have previous experience in similar roles.
    The position offers relocation package flight ticket temporary accommodation on arrival along with assistance during housing search local administration competitive salary performance-based bonuses paid training private health insurance career development opportunities international culture modern office facilities sunny climate Mediterranean lifestyle lower cost of living large expat community

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