- Supporting the business/contracts/claims teams to improve transparency by optimizing and validating the operative reporting as well as KPI
- Analysing the actual customer needs and deviating measures to increase customer satisfaction
- Enhancing and optimizing the existing operative reports
- Reviewing and supporting to optimize internal processes
- Proactively contributing own ideas or previous knowledge to tasks of the team
- Supporting in various operative assignments and presentations
- After an orientation and familiarization period, we trust you to take responsibility on smaller topics
- Student in the field of business economics/excellence, business informatics, or related faculties
- Strong interest in automotive service and guaranty/warranty issues
- Good knowledge in process and analysis models
- Advanced skills in MS Office pro (especially Excel and Powerpoint; PowerBI would be a plus)
- Good communication skills in English and German
- Willing to learn different warranty products within automotive specialty line and cares in details
- A general automotive technical understanding and/or warranty/guaranty setup is a plus
- Ability to work independently and link facts, quick learner
- This internship would potential qualify as a good basis for a bachelor/master thesis
Working Student - Unterföhring, Deutschland - Allianz Partners Deutschland GmbH
Beschreibung
Job Purpose/Role
As integral part of Allianz Partners, Allianz Warranty is focused on strategic cooperations with automobile manufacturers to offer automotive guaranty products for customers. We are growing at fast pace in all key regions around the world, delivering unique solutions to car buyers in collaboration with the world's leading car manufacturers.
The business/contracts and claims team are responsible for the operative business of Allianz Warranty. The main tasks of the business team are contract management, master data and accounting. The main tasks of the claims team are the assessment of guaranty claims according Both teams are strongly KPI-driven and very much connected to processes and customer orientation.
The intern would work in operative tasks as well as projects relevant for both teams. Due to many various projects with the target of transparency improvement as well as efficiency optimization this internship would potential qualify as a good basis for a bachelor/master thesis
We currently have a vacancy for a highly motivated full-time intern or part-time workings student (20 hours per week) for a minimum period of 3 months to support our growth as a core component in our Allianz Automotive organization. This position is based in Unterföhring near Munich.
Key responsibilities
Key Requirements/Skills/Experience