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    Field IT Specialist Germany WEST - Nurtingen, Deutschland - bioMerieux SA Career Site - MULTI-LINGUAL

    bioMerieux SA Career Site - MULTI-LINGUAL
    bioMerieux SA Career Site - MULTI-LINGUAL Nurtingen, Deutschland

    vor 1 Woche

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    Beschreibung

    bioMerieux Deutschland GmbH

    Field IT Specialist Germany WEST (m/w/d)

    We are looking for a

    Field IT Specialist (m/w/d)

    Location: Hombased in Germany, preferrably in the Cologne Dortmund area

    Are you an IT Specialist eager to play a key role improving our overall offer for our customers?

    As one of our Field IT specialists you will be building the foundations of a healthy and robust IT infrastructure in our customers' laboratories, by installing our hardware materials, updating our installed base to the latest OS and software versions and contributing to establishing a customer's high level of satisfaction.

    THESE ARE THE ELEMENTS OF THE JOB

    1. Integrate our solutions with customer IT infrastructure:

    • Audit existing customer IT infrastructure, including networking, security requirements.
    • Consult with customer and with our sales organization on the solution design.
    • Install and configure our solution software on physical or virtual infrastructure.
    • Connect our instruments and software with each other, and with the customer Laboratory Information Systems
    • Validate and qualify the data flow between all components.
    • Document the architecture and report on the installation project.

    2. Support the customer post-deployment:

    • Install our remote service solution.
    • Diagnose and repair systems remotely or on site.
    • Act as customer focal point for IT & integration problem resolution
    • Maintain close contact with our Level 2 service organization to escalate important issues and for continuous learning and improvement.
    • Roll-out upgrades in coordination with our customers

    WHO YOU ARE

    • IT Bachelor or Master in Information Systems, Computer Science or related technical field
    • A minimum of 2 years of working experience in Information Technology are a must as well as background in IT technologies and concepts including network, databases, middleware, interfaces, and applications
    • You master network basics and platform configuration (IP/Subnet mask / Gateway / routing / Firewall / VLAN / ...) and have experience in Windows OS installation and maintenance and in Virtual Machines.
    • Experience in the IVD Space and knowledge of Salesforce and SAP are a plus
    • You want the best for the customer for whom you use your ability to analyze, recommend, and challenge proposals to create the most effective solutions
    • In your daily work, you need to be able to deliver clear messages, to organize yourself and to multi-task
    • You are happy in a moving and challenging environment with an individual travel time of up to 60% of your time
    • You need to be fluent in English (oral and written); with your customers in Germany you are able to exchange in German.
    • bioMérieux system knowledge would be highly appreciated

    We look forward to receiving your application

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