2nd Level Support Engineer UEM - Frankfurt - Matrix42

Support customers in the ESM environment Network management Act as first contact for technical support resolving incidents efficiently Troubleshoot issues in your solution area escalating complex cases Communicate effectively with customers and partners on issue status and resolu ...

As a Technical 2nd Level Support Engineer at Matrix42 you'll manage technical incidents and ensure timely resolution for our customers and partners. · ...

Your mission is to support customers in the ESM environment Network management and troubleshoot issues. You will act as first contact for technical support, resolving incidents efficiently and communicate effectively with customers and partners on issue status and resolution. · ...

+Define and execute a unified global marketing strategy aligned with Matrix42's growth ambitions and European market leadership vision. · ...

This role ensures tight alignment with Sales, Product, R&D, and Finance, · building on a modern, AI-enabled marketing engine to support ambitious growth targets. · ...