- You have recently graduated or already bring at least 6 months of work experience in the field of People Operations/HR, Business administration or similar
- You bring a high level of technical curiosity and system orientation and have ideally worked with HRIS systems like Workday, PeopleSoft, SAP or similar already
- You have first experience in working with CRM ticket systems like JIRA, ServiceNow, Salesforce or similar
- You have excellent written and verbal communication skills in English and a good understanding of German (B1+)
- You are quality-driven and a fast learner and have superior attention to detail
- You are characterized by discretion, initiative, team spirit, and flexibility and are not afraid of taking ownership of assigned projects
- You are living the "Employees are our Customers" mission
Associate, Hero Support - Berlin, Deutschland - Delivery Hero
Beschreibung
Job Description
We are on the lookout for an Associate, People Operations (all genders) to join the People Operations team on our journey to always deliver amazing experiences.
About the team & position:
The team is the first point of contact for all our heroes and is responsible for informing and enabling all heroes through self-service, advice on HR system usability, and personalized support while ensuring HR compliance with local labor law regulations and HR system data accuracy to meet growing business needs.
Our truly international, open-minded, curious, and hard-working team is taking care of any employee query throughout the employee life-cycle and provides tool usability guidance to all our heroes around the globe.
Our long-term goal is to automate the HR processes and enable self-service through proactive content campaigns for all our heroes. It's a great HR entry role for the German employment market in which you can develop, learn and grow by having an active part in reinforcing and improving our HR processes and policies on a global scale while turning visions and ideas into reality
Qualifications