Technical Support Engineer - Hessen, Deutschland - HYXiPOWER

Beschreibung

About Hyxi Technology:

• Zhejiang Hyxi Technology Co., Ltd. (referred to as "HYXiPOWER") is headquartered in Hangzhou, Zhejiang Province in China. It is a high-tech renewable energy company that focuses on smart PV & ESS, integrates research & development, manufacturing, and sales. Its core products include photovoltaic inverters (microinverters, string inverters, and hybrid inverters), portable power station, residential and C&I energy storage systems, and the intelligent energy management systems, etc. HYXiPOWER is committed to providing customers with smart energy overall solutions for multiple scenarios including residential and commercial industries.
• HYXiPOWER emphasis on R&D investment and innovation. The core team has more than 10 years of industry experience and has deep expertise in power electronics topology, core algorithms, BMS, EMS, AI, and other fields. By integrating AI technology with green energy, the team aims to construct products and systems that are extremely safe, stable, reliable, efficient, and convenient. The company's collaborative laboratory has obtained the national CNAS accreditation and IEC CTF2 qualification. Its products have passed certification and testing by many authoritative international institutions, including TUV, CSA, BV, SGS, etc.
• HYXiPOWER has a global sales and service network, covering Europe, North America, Latin America, Oceania, Asia Pacific, the Middle East, and Africa, the company is committed toprovide fast, efficient, and high-quality services to global customers. In the future, HYXiPOWER will uphold the mission of " Serve global customers and enjoy green energy", adhere to the core values of " Quality, Innovation, Efficiency, Win-win", and promote the sustainable development of global clean energy to become a leading provider of smart energy solutions worldwide.

Company website:

Why choose us:

Hyxipower can offer a wide selection of bespoke benefits dependent on your location, along with a competitive compensation package and a commitment to a long-term working relationship. With industry leading training and development available to you, you are sure to have a highly rewarding and mutually beneficial, career with us, in a culture that values honesty and funJoin us and make impact happen with a career at Hyxipower in the long run

Full Job Description:

Job Position: Technical Support Engineer

Industry: Renewable energy (PV industry)

Job Type: Full time

Work Location:Queensland, Australia

Qualifications: Renewable energy (Photovoltaic) Industry 2 years (is Must)

Responsibilities:

• To develop technology and solutions for PV inverters and other products.
• Responsible for drafting and reviewing technical agreement, providing project technical data, drafting and reviewing technical tender.
• Understand customer needs, identify customer pain points which related to products, formulate strategies and plans to satisfy customer requirements.
• For the PV inverter, collect and study the mid-term and long-term needs of customers, and provide demand input for the company's product planning and development, And participate in the review of product development process.
• Responsible for PV inverter products local market interaction, information collection and analysis, responsible for local market demand customer technical support and question-and-answer.
• Engage in customer relationship development, project operation and business negotiation, assist sales to achieve the sales targets of inverter products and solutions.

Requirements:

• Bachelor degree or above, 3 years or above experience in digital energy solution or technical support; with product development experience is preferable.
• Have a good command of English which can be used as working language and multilingual is preferable.
• Excellent interpersonal understanding and communication skills, actively sensitive to customers' feedback, and timely meet the needs and requirements of customers.
• Strong career ambition, goal orientation, and a high sense of achievement pursuit.
• Ability to adapt cross-cultural working environment.