- You are responsible for the conscientious processing of customer orders (FCL and LCL)
- You will be responsible for close support and cooperation with our customers
- You will ensure trusting communication with our overseas offices, shipping companies, port operations and other companies involved in transportation
- You take care of the organization of on-carriage transports including the coordination and monitoring of delivery dates
- You take care of customs clearance (customs clearance or NCTS-T1 preparation)
- You take care of shipment tracking and the setting of tracking events
- You are responsible for the conscientious handling of customer complaints and claims processes Your profile:
- You have successfully completed your training in the field of forwarding/logistics
- You have gained initial professional experience in the field of sea freight import
- You are comfortable working with MS Office
- You love working in a team and have a high customer orientation
- Your way of working is proactive and solution-oriented
- Fluent German and good English skills round off your profile Since its foundation years ago, Hellmann Worldwide Logistics has developed into a real global player in logistics and combines this success with the charm of a family business. Diversity and equal opportunities are firmly anchored principles of our corporate philosophy. Applicants with severe disabilities will be given preferential consideration if equally qualified.
- Hellmann Spirit: "You" culture throughout the company, regular team and company events, birthday lottery ticket from the German TV lottery
- Work-life integration: 38 hours/week, working time recording and home office option
- Additional financial benefits: Vacation and Christmas bonus, company pension scheme and capital-forming benefits, up to €1, net bonus for recommending new colleagues, discounts and offers for travel, leisure and culture
- Health & well-being: Company fitness through Hansefit, mental health and health coaching, massage and company canteen
- Family: days off to care for relatives and for special events
- Professional & personal development: Newcomer Days, further education and training opportunities through our Academy, digital learning platform
- Mobility: Subsidy for the Deutschlandticket, mobility allowance, free parking, free use of e-charging stations
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Forwarding Agent Seafreight Import - Hamburg, Deutschland - Hellmann Worldwide Logistics
Beschreibung
As a member of our sea freight import team, you are part of the most successful sea freight product in our company. We manage sea freight imports from the supplier to the end customer and maintain very close cooperation with our customers. The logistics industry is currently very challenging, as it is everywhere - but with us you will find a team that sticks together and masters the challenges together. Our more than 75 operational colleagues at our locations in Hamburg and Bremen are looking forward to you becoming a member of our Hellmann family.Location: Industriestrasse , Hamburg | Reference no.: | Type of employment: Permanent Your tasks:
Your top benefits:
