Internship in After Sales Product Management XENTRY Diagnostics from July 2024 - Böblingen, Deutschland - Mercedes-Benz

Beschreibung

Tätigkeitsbereich:SonstigesFachabteilung:XENTRY DiagnoseGesellschaft:Mercedes-Benz AGStandort:Mercedes-Benz Werk Sindelfingen, SindelfingenStartdatum:..4Veröffentlichungsdatum:..4Stellennummer:MERK9Arbeitszeit:Vollzeit Join usAufgaben

We at Global Customer Service & Parts (GCSP) are responsible for the worldwide service and parts business of Mercedes-Benz Cars and ensure profitable after-sales.

Our Product Design & Implementation department in Retail Operations designs, develops and supports after-sales products for worldwide use by service partners. Our XENTRY Diagnostics team is responsible for the design, development and operational readiness of profitable, reliable and efficient vehicle diagnostics solutions. What we create as a team can be felt on over , diagnostic systems in workshops worldwide.

At our Böblingen site, we offer you the opportunity to gain an insight into the after-sales area and product management in a modern working atmosphere. During your internship, you will be involved in the new and further development and improvement of our vehicle diagnostic hardware and software and contribute to the successful implementation of projects.

These are some of the challenges you will face:

Accompanying our hardware and software products through their entire life cycle from conception, design and supplier selection to testing and market launch to customer support and shutdown/termination

Planning and carrying out field and pilot tests

Preparation of market and customer communications for our products

Creating and maintaining manuals, instructions, help documents and online content for our products

Analyzing technology and market trends as well as customer studies and evaluating the potential use of artificial intelligence in our products

Business case calculation and evaluation of new business models

Calculating key figures for the global use and operation of our diagnostic solutions by our customers

Planning, implementation and tracking of marketing pull and sales and communication push activities to promote our products

Coordination with internal stakeholders such as sales, IT and legal, external service providers and hardware and software suppliers

Following the internship, a working student position and Bachelor's/Master's thesis are possible. For example, our previous intern is now continuing with us as a working student and will then write her Bachelor's thesis with us.

Qualifikationen

Studies in the field of business administration, business informatics, industrial engineering or comparable

Confident handling of Microsoft Office (Outlook, Teams, PowerPoint, Excel, Word), optional: Jira and Confluence

Confident written and spoken German and English skills

Creativity and strong communication skills

Customer-oriented thinking

Enthusiasm for technical products

Quality awareness and an eye for detail

Enjoy working with numbers and data

Commitment and dedication

Additional information:

Further information on the recruitment criteria can be found".

If you are a national of a country outside the European Economic Area, please send us your residence/work permit.

Please understand that we no longer accept paper applications and that there is no entitlement to return postage.

BenefitsEssens­zulagenMit­arbeiter­handy möglichMit­arbeiter­rabatte möglichMit­arbeiter­beteili­gung möglichMit­arbeiter EventsCoachingFlexible Arbeits­zeit möglichHybrides Arbeiten möglichGesund­heits­maß­nahmenBetrieb­liche Alters­ver­sorgungMobilitäts­angeboteGute An­bindungKantine, CaféBetriebs­arztBarriere­frei­heit