Customer Support - Frankfurt Am Main, Deutschland - TecAlliance

TecAlliance
TecAlliance
Geprüftes Unternehmen
Frankfurt Am Main, Deutschland

vor 2 Wochen

Lena Wagner

Geschrieben von:

Lena Wagner

beBee Recruiter
Beschreibung

TecAlliance interconnects global automotive aftermarket data and knowledge from order to invoice. Over 900 colleagues work globally in 140 countries. Owned by 34 automotive companies such as Bosch, Continental, Rheinmetall, and ZF, we connect all data for them.

1st Level Customer Support Rep at TecAlliance:

  • Figure out customer issues and ensure timely resolution.
  • Manage support tickets from start to finish.

What we're looking for:

  • Experience in customer support or ticketing systems.
  • Ability to communicate technical issues and troubleshoot basic problems.
  • Strong interpersonal skills and teamwork.
  • Reliability and proficiency in English.

Benefits include:

Contracts, Salary, and Benefits:

Contract Title: Customer Support.

Base salary with a 3% variable bonus based on company performance.

Company credit card for travel.

Company pension plan, accident insurance, bike leasing.

Discounts, subsidized meals, 30 days of vacation.

Location-independency & Flexibility:

Hybrid remote work.

Structured Onboarding and tailored tech set-up.

Balance job & life with flexible working hours.

OKRs instead of micromanagement.

Culture:

Kununu Top Company 2023.

Emphasis on ownership, cooperation, and entrepreneurial thinking.

Team culture with regular events.

Your contribution matters:

Shape our value-driven culture and agile transformation together with your colleagues. Build trust and tackle challenges as a team.

Note: We have advertised the same position with different titles/locations for visibility.

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