Shop Logistic Support Specialist - Hamburg, Deutschland - Amplifon Group

Amplifon Group

Geprüftes Unternehmen

Hamburg, Deutschland

vor 2 Wochen

Geschrieben von:

Lena Wagner

beBee Recruiter

Beschreibung

Amplifon is the global leader in the hearing care retail industry. Since 1950 we've been changing the lives of millions of customers all around the world. And though we are a global company that's constantly growing, we have a start-up approach and strive for innovation every day. More than 20,000 professionals every day in a network of 9,500+ points of sales, give back the joy of hearing, feeling and living to thousands of people in 26 countries across the world.

In Germany, Amplifon has the main office in Hamburg and operates with dedicated professionals, throughout a network of over 600 shops, that empower people to discover all the emotions of sound.

For our Hamburg office, we are currently looking for a
Shop Logistic Support Specialist (M/F/d) to be hired in the Supply Chain function reporting to the Germany Shop Logistic Support Manager.

Your responsibilities

Ensure that quality, quantity, customer satisfaction, and financial commitments are met, building and monitoring reports and contributing to process changes
Ensure materials are delivered to sites in a timely manner as per customer' criteria
Lead time control for standard / custom products and repairs
Collaborate with manufacturers to assure flowless communication and prompt problem solving
Monitor and improve credit note recover process ensuring timely and accurate value recover
Team with both account payable team and supply chain team to assure Procure to Pay processes are efficient as well as accurate (claims, return management, etc.)
Contribute to improve the Purchasing processes (i.e. adoption of supplier portal, EDI solutions, etc.) and support performance excellence journey
Contribute to Rollout Amplifon Supply Chain transformation in the different Country Organization

What you'll need

Degree in supply chain management, operations, logistics, business administration, transportation, or engineering
Solid working experience in Customer Service, Logistic Operations, Demand Planning, Sales Support
Strong team player
Customer oriented approach, able to problem solve and support resolution
Ability to work well through crossfunctional activities and responsibilities and to drive them
Very good organizational and analytical skills
Very good communication skills
Fluency in English & German
Proactivity
Working knowledge of ERP (Oracle preferred) and order automation tools (EDI protocols, Supplier Portals, etc.)

What we offer

Amplifon is working on boosting a Winning Culture that will lead our employees towards the future, starting from the improvement of our Winning Workplace. Aligned to this goal, we offer a hybrid working policy, allowing employees to work 9 days/month remotely.
A job in an international company with flat hierarchy and a performancepromoting, dynamic corporate culture where personal contribution is paramount
Participation in a dynamic and highly motivated team with regular team events as well as close collaboration with colleagues from our parent company in Milan
Individual career planning and customized training and development opportunities including a comprehensive induction program and a versatile elearning offer as well as interesting development opportunities (national and international)
An attractive remuneration package as well as additional benefits including company pension scheme and childcare as well as a permanent employment contract
30 days of vacation and flexible working hours